Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,567 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,567 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how Jon Richard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was purchased as a gift & was reasonable quality & price but let down as all items in listing description were not supplied & customer service were not prepared to rectify their own listing error.”

Helpful Report

Posted 4 months ago

“Earring were disappointing.”

Helpful Report

Posted 4 months ago

“I was VERY pleased with my purchase. They where a gift for someone special and she was also very pleased. Thank you”

Helpful Report

Posted 4 months ago

“Excellent quality absolutly stunning for the price”

Helpful Report

Posted 4 months ago

“Love this”

Helpful Report

Posted 4 months ago

“Lovely set bought to wear for a wedding”

Helpful Report

Posted 4 months ago

“Disappointed with the earrings I purchased as they are not even and look odd however once package was opened I was unable to return them.”

Helpful Report

Posted 4 months ago

“Great service. Delivered swiftly. Lovely product very happy 😊”

Helpful Report

Posted 4 months ago

“Beautiful gift sets really pleased with them”

Helpful Report

Posted 4 months ago

“Jon Richard have a lovely selection of jewellery to suit all budgets. I have made a few purchases already and have been very happy with their service from ordering to delivery, everything I have ordered always arrives very well packed and in excellent condition.”

Helpful Report

Posted 4 months ago

“Very pleased with my item and they look very nice and a good quality, well worth buying.”

Helpful Report

Posted 4 months ago

“Happy with the ring purchased. Unfortunately it did not come with a box, so I had to buy one separately as it was a gift.”

Helpful Report

Posted 4 months ago

“Ordered a few items for my wedding , not had any problems , all as expected”

Helpful Report

Posted 4 months ago

“Great value for the quality postage could be slightly lower”

Helpful Report

Posted 4 months ago

“Just wow Jewellery beautifully made excellent quality and delivered very quickly, very very happy”

Helpful Report

Posted 4 months ago

“Absolutely stunning jewellery! I love all the pieces I have purchased and all at reasonable prices.”

Helpful Report

Posted 4 months ago

“Very pleased with all my purchases and reasonably priced”

Helpful Report

Posted 4 months ago

“Really lovely necklace bracelet and earring set. Beautifully boxed. Very well packaged and fast delivery.”

Helpful Report

Posted 4 months ago

“The jewellery set was beautiful and arrived in good time. Unfortunately the presentation box was damaged in the post but the Customer Services team replied promptly to me and sent a replacement box out the same day. Really great service and lovely jewellery.”

Helpful Report

Posted 4 months ago

“Perfect fit for the bracelet ordered.”

Helpful Report

Posted 4 months ago

Jon Richard is rated 4.4 based on 5,567 reviews