Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,324 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,324 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So very happy with the necklace bracelet and earrings set. Great quality and amazing value for money.”

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Posted 3 years ago

“It is Very Good Product And Was Before On Time For Delivery . I Would Definitely Recommend To My Friends & Family Members . Thanks .”

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Posted 3 years ago

“Lovely braclet,arrived quickly”

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Posted 3 years ago

“Good quality and good delivery time!”

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Posted 3 years ago

“Lovely necklace but not very long needed to buy a necklace extender for it”

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Posted 3 years ago

Hi, we are sorry to hear about the issues you experienced with your recent order and will investigate accordingly. Our customer service team email address is customerservice@jonrichard.com for any further queries. Thank you, Jon Richard

Posted 3 years ago

“This bracelet is exactly what I was looking for. Stunning and delicate. Will 100% buy from here again!”

Jon Richard 5 star review on 17th July 2022

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Posted 3 years ago

“I ordered a necklace with a heart for my teenage granddaughter but when it came the heart was too large. A beautiful piece so I have kept it for me. I have since purchased another which is just right so very happy with the speedy delivery. I find Jon Richard jewellery is good quality and always looks good”

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Posted 3 years ago

“Excellent service. Received wrong order and put right straight away. High quality products every time”

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Posted 3 years ago

“Beautiful silver pieces, they arrive in perfect condition. Follow the sales!”

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Posted 3 years ago

“Absolutely beautiful pieces, well worth the money and quick delivery. I had ordered some bits for my daughters prom and was worried about getting it on time, customer service team were excellent and prompt with responses.”

Jon Richard 5 star review on 14th July 2022

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Posted 3 years ago

“I love Jon Richard jewellery, looks expensive at a non expensive price. I do not like to give a negative review but I was rather disappointed with my latest order as a couple of items were not true to the pictures on the internet. Sadly I had to return these items & am awaiting a refund but this little hiccup will not stop me buying from the company in the future.”

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Posted 3 years ago

Hi, we are very sorry to hear this. If you could send further details regarding the issues you experienced to our customer service team, we will investigate accordingly. Our customer service team email address is customerservice@jonrichard.com. Thank you, Jon Richard

Posted 3 years ago

“Great communication from order to delivery. Prompt service”

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Posted 3 years ago

“Lovely pieces of jewellery. Really happy with the quality of my earrings and bracelet.”

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Posted 3 years ago

“Very pretty earings excellentquality , totally unsuitable with my outfit. Didn't even take them out of the box . No refund allowed. Disappointing.”

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Posted 3 years ago

Hi, we are sorry to hear this. If you aren't completely satisfied with your order, please contact our customer service team at customerservice@jonrichard.com with your order reference number to help resolve the issue. Thank you, Jon Richard

Posted 3 years ago

“Stunning high quality jewellery”

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Posted 3 years ago

“Ordered a extra link to extend my bracelet. It arrived much quicker than expected and was exactly as described will definitely use again. Thank you.”

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Posted 3 years ago

“very good quality, price and service thank you”

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Posted 3 years ago

“Gorgeous earrings really good quality”

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Posted 3 years ago

“Ordered a bracelet and earring for my sister as a gift for her wedding jewellery. Arrived quickly and in perfect condition. Beautiful jewellery and very well received”

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Posted 3 years ago

“The service is excellent!! Us the jewellery is beautiful. I would defo recommend this company.”

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Posted 3 years ago

Jon Richard is rated 4.4 based on 5,324 reviews