Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,501 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am appalled at this! Asking me to write a review when I have not received the items I ordered and your customer service is rude, arrogant and disgraceful!!!!”

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Posted 7 months ago

“Loved the products and they came in gorgeous boxes and wrapped well in sealed bags. The jewellery was well looked after when packing and looks stunning.”

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Posted 7 months ago

“First time of ordering via Jon Richard. I knew what I wanted and the site complied with 100%. Ordering was easy and my earrings were with me promptly. They are perfect”

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Posted 7 months ago

“I ordered 3 items from here. The one I wanted to keep had a couple of small diamonds missing. When I contacted the customer service team, they couldn't have been more helpful. I had a perfect replacement within a day and a full refund for the other items. Would definitely buy from here again.”

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Posted 7 months ago

“I wonot the set not the ring you sent so if you coud send it I wood be happy”

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Posted 7 months ago

“Although the product received wasn’t 100% perfect the team here was so professional and helpful to resolve the issue the prices are so reasonable and I would order again”

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Posted 7 months ago

“Really happy with the purchases. Good quality and delivery on time.”

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Posted 7 months ago

“Perfect May gift for birthday love that they do a beautiful set, will be purchasing more in the future prompt delivery and great customer service”

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Posted 7 months ago

“I bought a silver bracelet for our daughter's birthday. It arrived promptly in a little pouch and gives pleasure to look at and to wear. Thank you.”

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Posted 7 months ago

“Quick delivery. Excellent service great website”

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Posted 7 months ago

“I just love your jewellery! I’ve ordered from you several times and whenever I wear any of my bracelets, people ALWAYS admire them! I have given your name to many, many people!”

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Posted 7 months ago

“Very pretty earrings. Perfect size for me. Showy enough but not over the top bling. Very happy with my purchase.”

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Posted 7 months ago

“Love your products happy so far”

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Posted 8 months ago

“Love my necklace well worth buying”

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Posted 8 months ago

“Good choice of products, fast delivery.”

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Posted 8 months ago

“Very pleased. Arrived within a few days.”

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Posted 8 months ago

“Super fast delivery, beautifully packaged, really good quality jewellery.”

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Posted 8 months ago

“Lovely jewellery and affordable”

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Posted 8 months ago

“Great item with excellent quality. Looks pretty good.”

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Posted 8 months ago

“Really love these, they are a bit different to normal hoop earrings, they are well made and easy to put on. I sleep on mine an do not come off”

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Posted 8 months ago

Jon Richard is rated 4.4 based on 5,501 reviews