Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,761 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely little piece of jewellery! Gorgeous and very sparkly. Love a bit of bling! Arrived very quickly and in time for a 60th birthday gift from the girls!”

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Posted 5 years ago

“I am very satisfied with Jon Richard artificial jewellery products. They are produced with a simple but elegant design. I would have given 5 star but with everything there is a little room for improvement.”

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Posted 5 years ago

“Excellent quality and reasonable prices! I never feel regret with my purchase from Jon Richard. I use this brand for long years.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“I have been buying Jon Richard jewellery for years and, obviously, love it! Because of lockdown I have been forced to use the online service and was really pleased with the speed of delivery. Although I would rather see the pieces before I buy I was pleased with the items I ordered.”

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Posted 5 years ago

“item ordered 24/2/21 and money taken from paypal same day,two weeks later no goods, no phone numbers for customer service, do not spend money here.”

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Posted 5 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 5 years ago

“Very pleased with the presentation and jewellery. It was a gift and they really loved it.”

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Posted 5 years ago

“Missing items and still waiting after 3 weeks”

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Posted 5 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 5 years ago

“It’s gorgeous. Looks just like the photo”

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Posted 5 years ago

“Happy with the produt, Would love to know when they are offers on so can buy more.”

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Posted 5 years ago

“Looks lovely, just a shame it didnt come in a box.”

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Posted 5 years ago

“I always by Jon Richard clip earrings I ordered three pairs but one arrived with broken clip I looked on website for a contact telephone number but nowhere to be found I will be sending earrings back tomorrow so I only hope there customer service is good so it is hard to rate at the moment so that’s why only 4 ⭐️”

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Posted 5 years ago

“Very pleased with the speed and efficiency of receiving my order. Am overjoyed with the quality of the products. Thank you.”

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Posted 5 years ago

“Very fast delivery, items look exactly like the pictures!”

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Posted 5 years ago

“never turned up”

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Posted 5 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 5 years ago

“I’ve bought quite a few pieces of jewellery over the last few years from Jon Richards and always have been pleased with the items.”

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Posted 5 years ago

“I recently ordered 4 jewellery sets for my bridesmaids. They arrived quickly are are beautiful, but one set had the bracelet missing. I emailed customer service who sent a new one out next day delivery and it is perfect! All 4 sets I purchased are different but equally beautiful and good quality. The customer service was excellent and actioned very quickly. I can’t wait to see these on my bridesmaids. Thank you!”

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Posted 5 years ago

“Cute, but it didn't come in the original box. I am not happy.”

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Posted 5 years ago

Hi, we are sorry you are disappointed. If a product comes with a gift box the image online will include this - unfortunately not all our products come with gift boxes. We have boxes available on our website pricing between £1 and £4. I hope this helps or any future purchases.

Posted 5 years ago

“Havent received the item yet after ordering it on the 16th lf February... Got in contact with customer service and they said that another would be sent express, still waiting for it to arrive...”

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Posted 5 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com again, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 5 years ago

“Lovely design for price and very wearable for low key style every other occasion.”

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Posted 5 years ago

Jon Richard is rated 4.4 based on 5,761 reviews