Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,761 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Speedy delivery. Good quality products at great prices.”

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Posted 5 years ago

“Great variety of products and pretty good prices. Good delivery.”

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Posted 5 years ago

“Lovely set bought as a present. She loved it. Definitely recommend.”

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Posted 5 years ago

“Nice looking bracelet extender”

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Posted 5 years ago

“Excellent jewellery. A quality gift at a reasonable price. Delivery excellent too! Wish there was a reminder to order a gift box at the end!! However, I would thoroughly recommend this product.”

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Posted 5 years ago

“Lovely piece of jewellery at a very reasonable price.”

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Posted 5 years ago

“Beautiful affordable jewelries. The designs are elegant . Very responsive customer services and very quick posting, however the second gift box they sent me to replace a broken one was a different shape and missing the inner lining so it was not useful ! One of the silver earrings back was also missing and they sent a pair of plastic ones as a replacement so I was slightly disappointed. Mainly no promblens with quality but a few items were tarnished so i had to polish them as I was bothered to return them. Wish the product line checked the qualities before sending the items. Overall good products with reasonable prices.”

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Posted 5 years ago

“Arrived very quickly, well packaged but I will be giving it as a gift so I need to get a nicer box”

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Posted 5 years ago

“Beautiful earings”

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Posted 5 years ago

“The earrings I purchased were much much larger than I expected and were not suitable for the person I had purchased them for. I have kept them but would think twice before ordering again.”

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Posted 5 years ago

Hi, we're sorry to hear you were disappointed in the size of the earrings. We do provide measurements where possible to help customers choose their desired look. Thanks - Jon Richard

Posted 5 years ago

“Nice product, just what I was looking for go with bridesmaid dresses.”

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Posted 5 years ago

“Good value, but would be good if you got the box with the item instead had to order box and pay twice for delivery as for a present.”

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Posted 5 years ago

“I have ordered the same jewellery set 3 times now and still have not received the colour that I wanted. Neither JonRichard nor JD William's could send me the blue set but insisted on sending the silver one. I've kept the first one as I need something to wear to my daughter's wedding, but really wanted the blue set. Not impressed at all.”

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Posted 5 years ago

Hi, sorry for this inconvenience. Please contact our customer service team at customerservice@jonrichard.com so we can get the right item to you. Thank you, Jon Richard

Posted 5 years ago

“I have ordered this item as a valentine gift, I was expecting it to arrive the day after valentine’s. However, it did not arrive even a few days later; I then emailed customer support and they told me they would re-send the item with express delivery. It has been over 2 weeks and still hasn’t arrived.”

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Posted 5 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com again, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 5 years ago

“Excellent products. However, customer service team don't respond to general inquiries, only ones related to orders. The inquiries they replied to were sufficient, fast, and helpful. I received the order in one week.”

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Posted 5 years ago

“Pleased with purchases and quick delivery Thank you”

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Posted 5 years ago

“The product was great and beautiful. Delivery was good and overall everything was at a high standard”

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Posted 5 years ago

“Very happy with my purchase”

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Posted 5 years ago

“Beautiful earrings and well worth the price.”

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Posted 5 years ago

“Lovely Pearl necklace and earing. Good quality and customer service.”

Jon Richard 5 star review on 21st February 2021

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Posted 5 years ago

Jon Richard is rated 4.4 based on 5,761 reviews