Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,353 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid a small fortune for wedding jewellery for myself and my bridesmaids. When they arrived they were packaged badly, one of the earrings was broken and one of the blue jewellery boxes was absolutely filthy with a shoe print on it! I would NEVER order from here or recommend Jon Richard to anyone! I was absolutely appalled! I have left reviews for every business, shop etc that I used for my wedding and sadly this is the only negative review I have had to leave. I also ordered some jewellery for my MIL from ‘not on the high street’, I would definitely recommend! Packaged securely!”

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Posted 4 years ago

“Did not receive my item, got an e mail thanking me for my return. Sent customer services and e mail asking how I could return and item I haven't received Nd they advised they were unable to fulfil my order. If you don't have the stock then don't advertise it.. simple”

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Posted 4 years ago

“Quality and sparkle was superb”

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Posted 4 years ago

“Thanks. My mum loves them and such speedy service. Would definately recommend.”

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Posted 4 years ago

“Love these earrings :)”

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Posted 4 years ago

“Bought two pendants, arrived in a few days, both very pretty ,delighted with my purchase”

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Posted 4 years ago

“Gorgeous, was very impressed with the order, will definitely be ordering again.. beautiful stunning jewellery x”

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Posted 4 years ago

“necklace was a-bit too long but really gorgeous necklace overall”

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Posted 4 years ago

“Really disappointed with the quality! I bought some jewellery for my wedding however when i came to wear the earrings the stone had fallen out of one stud and i hadn't even opened the packet and the hair clips had also snapped and hadn't even been worn, my bridesmaids jewellery from etsy was better quality!”

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Posted 4 years ago

“Very elegant.. delivered on time stated”

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Posted 4 years ago

“Pleased with the pretty brooch and earrings purchased recently. Good quality items and came quickly in the post.”

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Posted 4 years ago

“Very pretty set. Very good value for money. Extremely comfortable to wear.”

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Posted 4 years ago

“Amazing!!!!! Stunning piece. In love x”

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Posted 4 years ago

“Delighted with my purchase very good quality and value for money”

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Posted 4 years ago

“Very happy with service and my new chain seems to be strong and very good quality”

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Posted 4 years ago

“Very good quality jewellery and the price was amazing compared to how good it looked and the quality. I will definitely be purchasing more items.”

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Posted 4 years ago

“I bought an emerald necklace and earring set. Easy to order...quick delivery. Love this set just the right colour”

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Posted 4 years ago

“My jewellery arrived promptly and was well packaged. I was very pleased with my purchase which was good quality and worth the money.”

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Posted 4 years ago

“Product reasonable value and from date of order to receipt was excellent as needed the bracelet to match another item for a wedding.”

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Posted 4 years ago

“I urgently required some jewellery to wear with my mother of the bride outfit as what I had planned to wear was no longer suitable. Via Google search I came across some lovely sets on the Jon Richard website and decided on a set which included a bracelet. The website was easy to navigate. The delivery was quick The packaging ensured that it was delivered without damage The presentation box was lovely The jewellery is beautiful, of good quality and I would definitely purchase more from this company.”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,353 reviews