Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,353 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, prompt & securely packaged delivery. Delighted with item. Great quality for price.”

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Posted 4 years ago

“Item not received and no help or refund given.”

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Posted 4 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 4 years ago

“Lovely bracelet but its smaller than i expected”

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Posted 4 years ago

“When the going gets tough, tough people get going. Having a low credit score can actually be a tough experience. My name is Wendy Albee and that was my story some months back, until I met this credit specialist called ROOTKITS CREDIT SPECIALIST who helped me credit score. They didn’t only give me a high credit score of 809 but they also deleted some negative items on my credit report. I owe them gratitude I would like you to check them out on rootkitscreditspecialist @ gmail . com”

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Posted 4 years ago

“Amazing products, fab quality with great price - will look stunning on my bridesmaids xx”

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Posted 4 years ago

“Amazing! Very nice, helpful, will come back again”

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Posted 4 years ago

“I’ve ordered 2 bracelets and their quality is really bad I’m very disappointed”

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Posted 4 years ago

“I ordered a bracelet from you for a wedding I am going to and it was beautiful. It arrived excellently packaged and with fast delivery. I have had bits of jewellery from Jon Richard before and have always been really pleased with my purchases. Thank you.”

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Posted 4 years ago

“very pleased with products”

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Posted 4 years ago

“Loved the necklace but disappointed that it wasn't in a gift box like the matching earrings I purchased from Debenhams. Especially as it was full price and not in the sale.”

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Posted 4 years ago

“So disappointed. Beautiful jewellery but broke on first day. Emailed customer service and was delighted to receive replacement. Again this also broke…clasp isn’t strong enough. Such a shame!!”

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Posted 4 years ago

“Really lovely ear-rings. Look so much more expensive than they are”

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Posted 4 years ago

“Beautiful Stirling silver jewellery fast post”

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Posted 4 years ago

“I received a short necklace instead of long chain... I want a refund for that necklace... I have already returned by post that necklace”

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Posted 4 years ago

“I have been buying Jon Richard Sterling Silver jewellery for many years - hitherto via Debenhams. Since that closure I have bought directly from Jon Richard and have been very impressed with their customer service. There was an error in my last orcer where I received the wrong pair of earrings. When I told them this they immediately sent the correct earrings and told me to keep the others with their compliments. That service is worth a lot and I will coantinue to buy from this company.”

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Posted 4 years ago

“Beautiful jewellery as advertised.Fast delivery.Good range. Very Good Service”

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Posted 4 years ago

“Bought for my friend for birthday loves them *****”

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Posted 4 years ago

“Was really pleased with the earrings they came in time and I was kept up to date with my order until it came”

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Posted 4 years ago

“In love with my bridal jewellery set, order process was very easy and the delivery was very quick”

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Posted 4 years ago

“My Partner loved the 2 items I bought her thank you”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,353 reviews