Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,587 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,587 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“INCREDIBLE! So dainty and magical, and perfect for everyday. They look much better than the pictures. I would definitely recommend. But the gift box isn’t the best.”

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Posted 4 years ago

“Appalling. Not even sure if this is a legitimate website anymore. No responses to emails, no responses to phone calls, no responses to instagram. KEEP AWAY”

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Posted 4 years ago

“How could i enjoy the set when i never even recieved the item!!!!! It was cancelled how many times i was very disappointed”

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Posted 4 years ago

Thank you for your review. We are sorry you were unhappy with your recent order. Please contact us directly where we can work to resolve the issue with you at customerservice@jonrichard.com

Posted 4 years ago

“Great prompt delievery Quality products Easy use web page”

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Posted 4 years ago

“I have always loved Jon RIchard jewellery. I used to buy from Debenhams, even all my wedding jewellery. This was my first time ordering direct via the Jon Richard site. I ordered three items, a mirror which was fine. A necklace to give as a gift and a bangle also as a gift. The items were in the sale but even so the necklace was in a small plastic bag and was so tangled up it was impossible to untangle without breaking it so I sent it back. The bangle was silver coloured with crystals and looked lovely on the website but what arrived would hardly have fitted a child. It was almost like a baby bracelet ... but with a clip and crystals! I sent that back as well. Pity, it was just very disappointing.”

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Posted 4 years ago

Thank you for your review. We are sorry you were unhappy with your recent purchase. Please contact us directly where we can work to resolve the issue with you at customerservice@jonrichard.com

Posted 4 years ago

“The box came broke”

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Posted 4 years ago

Hi, we are sorry to hear that your gift box was damaged. Please contact our customer service team at customerservice@jonrichard.com, they will be happy to provide you with a replacement. Thank you, Jon Richard

Posted 4 years ago

“very happy with my purchase thank you.”

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Posted 4 years ago

“STUNNING - I bought a necklace on sale for Christmas, the original price was listed as £60 and it's absolutely BEAUTIFUL I cannot wait to gift this. It arrived on time, beautifully packaged in their signature blue velvet box, and the design is just absolute amazing, for the price they look incredibly high quality!”

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Posted 4 years ago

“Very pleased with its the purchase and exceptional customer service. Would definitely recommend JonRichard.”

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Posted 4 years ago

“Very lovely product”

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Posted 4 years ago

“Very nice necklace and earring set”

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Posted 4 years ago

“I ordered a bracelet extender link and was pleasantly surprised at both the design and quality of my goods for the price and as well as speedy delivery it was beautifully packaged too !! Highly recommend”

Jon Richard 5 star review on 25th November 2021

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Posted 4 years ago

“It is always a huge pleasure to order from Jon Richard. Not because of the quality of the product (that never fails), but the customer service is heart-winning. Carla looked after the inquiry and dealt very efficiently & swiftly. Highly recommend!”

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Posted 4 years ago

“Bourt as a present n absolutely loved this item beautiful gift for my nieces 18th thank u”

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Posted 4 years ago

“Beautiful necklace very pleased with it, will definitely buy from you again”

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Posted 4 years ago

“So nice and well worth the money I'm made up with my purchase x”

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Posted 4 years ago

“Brilliant delivery, quicker than quoted. Bought earrings, just what I wanted and look fabulous.”

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Posted 4 years ago

“Wonderful jewellery at a reasonable price Superb delivery”

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Posted 4 years ago

“Bought Ruby love heart bracelet Love the redness and the exceptionally good quality. Was a statement piece that everyone acknowledged.”

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Posted 4 years ago

“Quick delivery ring was the size it said it would be and fitted lovely”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,587 reviews