Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,353 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how Jon Richard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Satisfied with everything ive bought all good quality very pleasing all of the items.”

Helpful Report

Posted 4 years ago

“Fast delivery, lovely bracelet. Very comfortable to wear. Thanks !”

Helpful Report

Posted 4 years ago

“Very good quality and pretty”

Helpful Report

Posted 4 years ago

“Pearl pendants intended for gifts for my bridesmaids arrived shoved in plastic bags - unprotected, scratched and gouged by the chain they were on. Such lazy, careless packaging is unforgivable considering they were sent in the same envelope as the gift boxes I’d ordered to that would have protected them. When I complained I was told any replacement would be sent in the same careless packaging due to ‘costs’. I’d expect a professional jeweller to know how to protect pearls in transit and spend five seconds wrapping it in tissue paper or actually putting it in the gift boxes that the customer orders, but the company doesn’t care. Unless you want to give or receive damaged goods, steer clear.”

Helpful Report

Posted 4 years ago

“Good quality but looked a bit different to the picture”

Helpful Report

Posted 4 years ago

“Sadly the necklace I ordered came apart the first time I wore it . I was very impressed by how easy it was to return and how quickly I got my money refunded. Will certainly buy from this company again”

Helpful Report

Posted 4 years ago

“Lovely products of quality Fast service with prompt delivery Love shopping here”

Helpful Report

Posted 4 years ago

“Lovely jewellery at really great prices. Looked so classy and cute presentation box.”

Helpful Report

Posted 4 years ago

“Beautiful earrings, mum was delighted with them. Transactions were quick and easy and delivery was sooner than expected. Thankyou.”

Helpful Report

Posted 4 years ago

“I bought these earrings for my wedding day and they are absolutely beautiful! So delicate a pretty. The size is perfect for an elegant look.”

Helpful Report

Posted 4 years ago

“Hi ur jewellery is beautiful and beautiful styles affordable prices and excellent service ❤”

Helpful Report

Posted 4 years ago

“Lovely big selection of costume jewellery Great sale offers Difficult to contact customer services if needed. No access via phone Email is timely Live chat unavailable”

Helpful Report

Posted 4 years ago

“Very good quick service from Jon Richard . Pleased with the items I purchased . Very attractive and would buy again.”

Helpful Report

Posted 4 years ago

“Delightful necklace, exactly as described. Well wrapped and speedy delivery. Pleasant transaction.”

Helpful Report

Posted 4 years ago

“Beautiful jewellery, items were received within time stated. Very pleased with the products. Thank you”

Helpful Report

Posted 4 years ago

“Very pleased with my matching necklace and earrings.thank you”

Helpful Report

Posted 4 years ago

“Very nice quality jewellery and great value for money.”

Helpful Report

Posted 4 years ago

“These earrings are a birthday present for my sister on 5 September. I love them, hope she does!”

Helpful Report

Posted 4 years ago

“Very small in comparison to what the website portrayed. Disappointed as these were for a present and non returnable as for pierced ears...”

Helpful Report

Posted 4 years ago

“Beautiful gift for a bride without pierced ears😊”

Helpful Report

Posted 4 years ago

Jon Richard is rated 4.4 based on 5,353 reviews