Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,352 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,352 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jon Richard has outstanding customer service. The quality of the products is also really high, I have been very impressed.”

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Posted 4 years ago

“Fast delivery. Easy website to use. Sterling silver earrings are beautiful.”

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Posted 4 years ago

“I bought a hairclip but the photo was incorrect. When it arrived it was a hair comb. Immediately contacted customer service but still no reply, two weeks later. Poor service.”

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Posted 4 years ago

“Excellent customer service Quick to respond to my email Replacement arrived the next day Fully recommend this company Will definitely use in the future”

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Posted 4 years ago

“Very good and best service”

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Posted 4 years ago

“Didn’t receive order, very disappointed.”

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Posted 4 years ago

“Fantastic quality and reasonable priced. Good service and delivered within 48 hrs, have recomended to family and freinds.”

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Posted 4 years ago

“I have purchased a hair piece and jewellery and all are beautifully made. Great quality for the prices and I would highly recommend.”

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Posted 4 years ago

“Lovely bracelet, very dainty. Tree of life/heart quite small. Returned as too big for me.”

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Posted 4 years ago

“Absolutely beautiful earrings. Look like picture on website. Good quality.”

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Posted 4 years ago

“Delivery time as stated goods as described”

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Posted 4 years ago

“Loved the earings quick delivery very pleased”

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Posted 4 years ago

“Bought a beautiful sapphire bracelet as a gift. Arrived earlier than expected which was great. Only problem was the bracelet came in a plastic bag. It would have been nice in a little pouch. Had to pay more money elsewhere for a box. Other than that, great service.”

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Posted 4 years ago

“Lovely jewellery very quick dispatch highly recommend”

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Posted 4 years ago

“Absolutely beautiful,as pictured very pleased with purchase”

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Posted 4 years ago

“Excellent products just as photos sbd description with super quick delivery. Exceptional service.”

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Posted 4 years ago

“Beautiful necklaces for bridesmaids”

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Posted 4 years ago

“Lovely necklaces and earrings. The jewellery was for a wedding and the bridesmaids. The style, length and price were spot on for what I was looking for. Arrived quickly and easy to order.”

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Posted 4 years ago

“Lovely jewellery at a great price would recommend.”

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Posted 4 years ago

“Lovely, good quality jewellery for a decent price. 👌”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,352 reviews