Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,522 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,522 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The box came broke”

Helpful Report

Posted 4 years ago

Hi, we are sorry to hear that your gift box was damaged. Please contact our customer service team at customerservice@jonrichard.com, they will be happy to provide you with a replacement. Thank you, Jon Richard

Posted 4 years ago

“very happy with my purchase thank you.”

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Posted 4 years ago

“STUNNING - I bought a necklace on sale for Christmas, the original price was listed as £60 and it's absolutely BEAUTIFUL I cannot wait to gift this. It arrived on time, beautifully packaged in their signature blue velvet box, and the design is just absolute amazing, for the price they look incredibly high quality!”

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Posted 4 years ago

“Very pleased with its the purchase and exceptional customer service. Would definitely recommend JonRichard.”

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Posted 4 years ago

“Very lovely product”

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Posted 4 years ago

“Very nice necklace and earring set”

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Posted 4 years ago

“I ordered a bracelet extender link and was pleasantly surprised at both the design and quality of my goods for the price and as well as speedy delivery it was beautifully packaged too !! Highly recommend”

Jon Richard 5 star review on 25th November 2021

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Posted 4 years ago

“It is always a huge pleasure to order from Jon Richard. Not because of the quality of the product (that never fails), but the customer service is heart-winning. Carla looked after the inquiry and dealt very efficiently & swiftly. Highly recommend!”

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Posted 4 years ago

“Bourt as a present n absolutely loved this item beautiful gift for my nieces 18th thank u”

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Posted 4 years ago

“Beautiful necklace very pleased with it, will definitely buy from you again”

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Posted 4 years ago

“So nice and well worth the money I'm made up with my purchase x”

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Posted 4 years ago

“Brilliant delivery, quicker than quoted. Bought earrings, just what I wanted and look fabulous.”

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Posted 4 years ago

“Wonderful jewellery at a reasonable price Superb delivery”

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Posted 4 years ago

“Bought Ruby love heart bracelet Love the redness and the exceptionally good quality. Was a statement piece that everyone acknowledged.”

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Posted 4 years ago

“Quick delivery ring was the size it said it would be and fitted lovely”

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Posted 4 years ago

“Love it! So sparkly and looks more expensive than it is.”

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Posted 4 years ago

“Very pleased with the blue faced , rose gold surround Sekonda man’s watch I bought for my husband. Lovely watch & speedy delivery,Would highly recommend JonRichard.co. Thank you”

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Posted 4 years ago

“Great product. Looks better than the picture. I do recommenf it.”

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Posted 4 years ago

“I bought myself this beautiful brooch last year and my Soul Sister loved it...couldn’t get her one last year....but managed to buy her one for this year...She loves it 🦋”

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Posted 4 years ago

“Everything from website to receiving order was brilliant. The jewellery was beautiful and came well packaged. Will defineatly use again”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,522 reviews