John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,757 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,757 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Samm was incredibly helpful, as my insurance process wasn't entirely straightforward, but she was relentless in working with me to get the best result.”

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Posted 9 hours ago

“Fantastic service from start to finish. The team are really knowledgeable, friendly and helpful. I had regular updates throughout the whole process and felt comfortable contacting them for any further information I needed. They helped me get a great deal on my mortgage and the process was smooth and hassle free. I will definitely be using them again and would recommend to anyone.”

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Posted 19 hours ago

“Leigha at John Charcol in Birmingham was fantastic. She couldn't have been more helpful and easier to work with during the whole process. Thanks again and we'll be back for the next re-mortgage!”

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Posted 4 days ago

“For insurance, Elliot was very helpful in making me understand the best policies for my situation. Everything was clear and professional.”

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Posted 5 days ago

“David Donaghy handled my request & was brilliant. Thank you.”

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Posted 5 days ago

“As first time buyers, our experience couldn’t have been better with our mortgage broker, Dan Williams. Always happy to help and ensured he thoroughly explained everything clearly for us. I would 100% recommend his service.”

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Posted 5 days ago

“Very clear and concise with the quotes. Couldn't help you enough”

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Posted 1 week ago

“As a first time buyer I really liked their service. Reiss Brian was really helpful in the process of the mortgage”

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Posted 1 week ago

“My mortgage advisor Shak provided all relevant information in a clear and concise manner. I consider the sevice received excellent and value for money.”

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Posted 1 week ago

“Both Shaahid Quinn and Lily Rechert did an amazing job and were very friendly. I would definitely recommend anyone to use there services.”

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Posted 1 week ago

“I’ve dealt with Stephen Brown for years now and as ever, he was fab & the process hassle free. Would thoroughly recommend him.”

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Posted 1 week ago

“He was very patient and helpful to find the best available service that I need.”

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Posted 1 week ago

“James Clark was extremely helpful & informative throughout our financial review. He is easy to talk to and professional, his solutions were practical and affordable. Very pleased, will definitely use again and highly recommend.”

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Posted 2 weeks ago

“Sammi has been a great help at giving us insightful I formation and guiding us with our queries and recommending the right level of cover based on our needs. A great service received. Thanks again.”

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Posted 2 weeks ago

““Excellent service! They were truly amazing, very professional, and above all extremely kind. It’s rare to find people so helpful and friendly. I absolutely recommend them to everyone — I was really very satisfied!”

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Posted 2 weeks ago

“Shaun Boyle and Alexa West gave me excellent support all the way through the re-mortgaging process, and were always cheerful and constructive in providing excellent advice. In particular, Shaun repeatedly went above and beyond in the run up to the date of re-mortgaging to ensure that I was still getting the best deal in a rapidly changing market situation. I have always used the company John Charcol for obtaining a mortgage, and will continue to do so. Thank you!! ☺️”

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Posted 2 weeks ago

“Alvin, Holly & Fiona have been absolutely amazing! Always in contact with updates and changes to what's happening. Really appreciate all the help when purchasing my first property!”

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Posted 2 weeks ago

“Deepak, our mortgage advisor at John charcoal, was immensely helpful and instrumental in completing our transaction in time. Being first time buyers, we were unaware of many things but Deepak helped us to find a way and was always a phonecall away. It definitely reduced our stress and the process very smooth. Will definitely recommend them to everyone.”

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Posted 2 weeks ago

“I have used John Charcol for numerous mortgages over the years and without fail they have been first class at every stage. I would not go anywhere else and recommend them thoroughly!”

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Posted 3 weeks ago

“Brilliant service. Always have been. And they contact me when my policies are ending and get straight into sorting out the new ones for me. Could be any better. I recommend the team as much as I can to people.”

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Posted 3 weeks ago

John Charcol is rated 4.9 based on 2,757 reviews