John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,885 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,885 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shaun and Alexa worked very hard to find a lender for my remortgage in very challenging circumstances. They were always responsive and willing to give their time to assist me.”

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Posted 4 months ago

“Holly and the team were incredibly helpful in finding the right policies for me and my family. Thank you.”

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Posted 4 months ago

“Ezra has just completed another 3 mortgages for me. His efficiency is second to none, another fantastic service. Thank you Ezra.”

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Posted 4 months ago

“Friendly staff and good communication”

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Posted 4 months ago

“An extremely professional service which I highly recommend. Jenna Patel couldn’t have been more helpful, efficient, knowledgeable, responsive and all-round great to deal with!”

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Posted 4 months ago

“Samm was incredibly helpful, as my insurance process wasn't entirely straightforward, but she was relentless in working with me to get the best result.”

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Posted 4 months ago

“Fantastic service from start to finish. The team are really knowledgeable, friendly and helpful. I had regular updates throughout the whole process and felt comfortable contacting them for any further information I needed. They helped me get a great deal on my mortgage and the process was smooth and hassle free. I will definitely be using them again and would recommend to anyone.”

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Posted 4 months ago

“For insurance, Elliot was very helpful in making me understand the best policies for my situation. Everything was clear and professional.”

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Posted 4 months ago

“David Donaghy handled my request & was brilliant. Thank you.”

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Posted 4 months ago

“As first time buyers, our experience couldn’t have been better with our mortgage broker, Dan Williams. Always happy to help and ensured he thoroughly explained everything clearly for us. I would 100% recommend his service.”

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Posted 4 months ago

“Very clear and concise with the quotes. Couldn't help you enough”

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Posted 4 months ago

“As a first time buyer I really liked their service. Reiss Brian was really helpful in the process of the mortgage”

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Posted 4 months ago

“My mortgage advisor Shak provided all relevant information in a clear and concise manner. I consider the sevice received excellent and value for money.”

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Posted 4 months ago

“Both Shaahid Quinn and Lily Rechert did an amazing job and were very friendly. I would definitely recommend anyone to use there services.”

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Posted 4 months ago

“I’ve dealt with Stephen Brown for years now and as ever, he was fab & the process hassle free. Would thoroughly recommend him.”

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Posted 4 months ago

“He was very patient and helpful to find the best available service that I need.”

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Posted 4 months ago

“James Clark was extremely helpful & informative throughout our financial review. He is easy to talk to and professional, his solutions were practical and affordable. Very pleased, will definitely use again and highly recommend.”

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Posted 4 months ago

“Sammi has been a great help at giving us insightful I formation and guiding us with our queries and recommending the right level of cover based on our needs. A great service received. Thanks again.”

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Posted 5 months ago

““Excellent service! They were truly amazing, very professional, and above all extremely kind. It’s rare to find people so helpful and friendly. I absolutely recommend them to everyone — I was really very satisfied!”

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Posted 5 months ago

“Shaun Boyle and Alexa West gave me excellent support all the way through the re-mortgaging process, and were always cheerful and constructive in providing excellent advice. In particular, Shaun repeatedly went above and beyond in the run up to the date of re-mortgaging to ensure that I was still getting the best deal in a rapidly changing market situation. I have always used the company John Charcol for obtaining a mortgage, and will continue to do so. Thank you!! ☺️”

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Posted 5 months ago

John Charcol is rated 4.9 based on 2,885 reviews