John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,953 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

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4.9

Based on 2,953 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My adviser Mohit was excellent - he went the extra mile to research and recommend a life insurance policy that truly meets my needs.”

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Posted 2 months ago

“A very big thank you to Karolina, Holly and everyone who assisted in progressing my mortgage application. Prompt and knowledgeable, I really felt like I was in good hands with the team at John Charcol. I highly recommend them and will certainly come back in the future when re-mortgaging:)”

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Posted 2 months ago

“I would definitely recommend John Charcol to my friends and family. James was superb and made everything very easy and explained everything in great detail.”

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Posted 2 months ago

“We had an excellent experience working with John Charcol and Leigha specifically. From start to finish Leigha made our process as first time buyers stress-free and kept us updated every step of the way. Highly recommend this company to anyone looking for a mortgage broker.”

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Posted 2 months ago

“James was super efficient and did all the research necessary to give me as many options to chose from. My husband overheard our call and also changed his insurance provider to got a far better deal! We can now rest easy knowing our family is sorted- Thankyou! Would highly recommend!”

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Posted 2 months ago

“Here’s the same review translated into polished English: --- I would like to express my sincere gratitude to Reiss Brians and his assistants Hannah and Bilal for all their support over the past two years with my three Buy to Let properties. From the very beginning, Reiss demonstrated an in-depth knowledge of the mortgage market and always provided me with the best options tailored to my needs. His patience, professionalism, and clear guidance made every step of the process much easier and more transparent. Hannah and Bilal were also a huge help – attentive, well-organised, and always available to respond quickly and kindly to any questions. Thanks to their commitment and dedication, the whole process was smooth and efficient. Overall, I would not hesitate to recommend Reiss and his team. They have been an invaluable support on my property investment journey and have given me complete confidence to continue working with them in the future.”

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Posted 2 months ago

“Absolutely amazing service and attention from Shaahid and Lily! We've been with them through our initial mortgage process and now through our first renewal and both experiences were made so easy and pain free for an expat not fully experienced with the UK system. Shaahid made sure he was always informing us of the best deals right up until closing. Thanks so much!”

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Posted 2 months ago

“Couldn't be happier with the service we received. Andrew was fantastic throughout the process, with regular and clear communication, excellent advice and really helpful in liaising with all parties to keep things simple for us. What I expected to be a very stressful process on an expat buy to let mortgage couldn't have been easier. And we ended up paying less. Thanks!”

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Posted 2 months ago

“Samm was excellent, found the right cover for our needs. There was no hard upsell, Samm listened to what we needed and found the right package, no issue making multiple amendments at our request. Thank you.”

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Posted 2 months ago

“I had excellent experience dealing with John Charcol Limited for both my mortgage and protection cover. From the initial consultation, Brian demonstrated deep expertise and professionalism, providing clear and tailored advice based on my financial situation. On the protection side, David helped me select the most suitable plan from reputable providers. As a first-time buyer based outside the UK, I especially appreciated their guidance in helping me understand the process. I felt supported and well-informed throughout, and I would highly recommend them to anyone seeking reliable and comprehensive financial services.”

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Posted 2 months ago

“Sam was absolutely fantastic. Worked out the best deal for me , very professional and thorough.”

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Posted 2 months ago

“Nick was so lovely and easy to talk to anything I didn’t understand he went back over it and explained Nick made the process very easy and stress free 10/10 for me”

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Posted 2 months ago

“Great experience working with James, clear and straight forward process.”

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Posted 2 months ago

“Holly provided an excellent service, with very clear explanations and was extremely efficient. We would recommend her and John Charcol for clear independent advice.”

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Posted 2 months ago

“Very easy process, great communication and support from start to finish. I would use again.”

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Posted 2 months ago

“I cannot speak highly enough about John Charcol and Andrew Ireland in particular. I was remortgaging my flat and a lot of obstacles cropped up and Andrew truly kept me sane and kept things on course. He constantly had an eye on everything - including the bank and conveyancer side of things. Also - excellent communication! Highly recommended and I’m so glad I went with John Charcol (having considered quite a few brokers).”

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Posted 2 months ago

“John charcol has been very supportive and understanding my needs he has given me enough time . I can not thank him enough for his time given to me to sort my policy needs . Finally every thing has fallen in place for me and i have piece of mind know. Thanks again John for sorting me out”

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Posted 2 months ago

“I cannot recommend Heidi Hallett enough. She is by far the best broker I have ever met - proactive, attentive, goes above and beyond from start to finish, and is a genuinely lovely person to engage with. She is excellent at what she does and I look forward to reconnecting with her in the future”

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Posted 2 months ago

“Elliott was superb. Very generous and patient with his time. Kept looking for the best deals most suitable to our situation. Professional, competent and personable. Elliott was brilliant and to be recommended.”

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Posted 2 months ago

“Daniel has been amazing on helping us from start to finish, would highly recommend!”

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Posted 2 months ago

John Charcol is rated 4.9 based on 2,953 reviews