John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,817 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,817 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

Write Your review

Tell us how John Charcol made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For insurance, Elliot was very helpful in making me understand the best policies for my situation. Everything was clear and professional.”

Helpful Report

Posted 2 months ago

“David Donaghy handled my request & was brilliant. Thank you.”

Helpful Report

Posted 2 months ago

“As first time buyers, our experience couldn’t have been better with our mortgage broker, Dan Williams. Always happy to help and ensured he thoroughly explained everything clearly for us. I would 100% recommend his service.”

Helpful Report

Posted 2 months ago

“Very clear and concise with the quotes. Couldn't help you enough”

Helpful Report

Posted 2 months ago

“As a first time buyer I really liked their service. Reiss Brian was really helpful in the process of the mortgage”

Helpful Report

Posted 2 months ago

“My mortgage advisor Shak provided all relevant information in a clear and concise manner. I consider the sevice received excellent and value for money.”

Helpful Report

Posted 2 months ago

“Both Shaahid Quinn and Lily Rechert did an amazing job and were very friendly. I would definitely recommend anyone to use there services.”

Helpful Report

Posted 2 months ago

“I’ve dealt with Stephen Brown for years now and as ever, he was fab & the process hassle free. Would thoroughly recommend him.”

Helpful Report

Posted 2 months ago

“He was very patient and helpful to find the best available service that I need.”

Helpful Report

Posted 2 months ago

“James Clark was extremely helpful & informative throughout our financial review. He is easy to talk to and professional, his solutions were practical and affordable. Very pleased, will definitely use again and highly recommend.”

Helpful Report

Posted 2 months ago

“Sammi has been a great help at giving us insightful I formation and guiding us with our queries and recommending the right level of cover based on our needs. A great service received. Thanks again.”

Helpful Report

Posted 2 months ago

““Excellent service! They were truly amazing, very professional, and above all extremely kind. It’s rare to find people so helpful and friendly. I absolutely recommend them to everyone — I was really very satisfied!”

Helpful Report

Posted 2 months ago

“Shaun Boyle and Alexa West gave me excellent support all the way through the re-mortgaging process, and were always cheerful and constructive in providing excellent advice. In particular, Shaun repeatedly went above and beyond in the run up to the date of re-mortgaging to ensure that I was still getting the best deal in a rapidly changing market situation. I have always used the company John Charcol for obtaining a mortgage, and will continue to do so. Thank you!! ☺️”

Helpful Report

Posted 2 months ago

“Alvin, Holly & Fiona have been absolutely amazing! Always in contact with updates and changes to what's happening. Really appreciate all the help when purchasing my first property!”

Helpful Report

Posted 2 months ago

“Deepak, our mortgage advisor at John charcoal, was immensely helpful and instrumental in completing our transaction in time. Being first time buyers, we were unaware of many things but Deepak helped us to find a way and was always a phonecall away. It definitely reduced our stress and the process very smooth. Will definitely recommend them to everyone.”

Helpful Report

Posted 2 months ago

“I have used John Charcol for numerous mortgages over the years and without fail they have been first class at every stage. I would not go anywhere else and recommend them thoroughly!”

Helpful Report

Posted 2 months ago

“Brilliant service. Always have been. And they contact me when my policies are ending and get straight into sorting out the new ones for me. Could be any better. I recommend the team as much as I can to people.”

Helpful Report

Posted 2 months ago

“Andrew was able to obtain a mortgage for me after i struggled to get one. His service was second to none. He was quick, always offering advise and helped me to understand everything i needed to know along the way. Since my house purchase 3 years ago now, Andrew has now been able to obtain a mortgage for my daughter and is guiding her through the process too as a FTB. I have also now recommended him to my sister! If you have any doubts with your mortgage advisor then rest assured you wont with this firm, truly is a blessing in disguise. Give them a try and you wont be dissappointed.”

Helpful Report

Posted 2 months ago

“Samm was very efficient and helpful - thank you!”

Helpful Report

Posted 2 months ago

“Leigha McShane was amazing throughout my first-time buyer mortgage process. Super responsive, incredibly informative, and made everything so much less stressful. She’s a real asset to John Charcol—couldn’t have done it without her!”

Helpful Report

Posted 2 months ago

John Charcol is rated 4.9 based on 2,817 reviews