JG Pest Control Reviews

Name: JG Pest Control
Address: JG Pest Control, Andrew's HouseWallingford Road, UXBRIDGE
Rating: 4.24

4.2 Rating 1,407 Reviews

82 %

of reviewers recommend JG Pest Control

Company Reviews

Metrics

Info

4.2

Based on 1,407 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

Stephen Riley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charged a small fortune. Couldn’t find nest Local bee keeper found it immediately Complained at time but no response from company Disgraceful”

Helpful Report

Posted 4 years ago

“Absolute rip off! Took ages to come out to me & charged an extortionate amount of money for a two minute job! Avoid at all costs!”

Helpful Report

Posted 4 years ago

“Paid over the odds because they were going to remove bees intact. First day didn't turn. Second day guy turned up. Had only beekeepers hat no other protective clothing. Said he would have to exterminate the bees, which he did. This company gives the impression they are local but they are not.”

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Posted 4 years ago

“Didn't carry out the work promised and had already charged me. Difficult to get my money back.”

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Posted 4 years ago

“The worst company we have ever used . Totally ripped us off and when we wrote a complaint letter they didn’t even respond .”

Helpful Report

Posted 4 years ago

“Poor service. An inexperienced person came to check loft, didn't even look around the space. No torch to look, just used his phone. Was advise no bee or wasp nest were in lost. Contacted company to ask for a discount as no work was carried out but was refused.”

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Posted 4 years ago

“I asked for their service last year and paid them in full. But they haven't fix the bee nest in my property until now the bee's still buzzing around.”

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Posted 4 years ago

“Very poor in professional service and very very expensive complete rip off”

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Posted 4 years ago

“It was lovely that a staff memeber came out of his way to check if we had a wasp infeatirarion in our garden. However we were charged way too much money when he didn’t really do anything at all, a bit of a rip off to be honest, we obviously refused to pay as it was wrong.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your review. If our member of staff was lovely and you refused to pay why would this warrant a 1 star review. In our opinion that seems very harsh. Sam Devereux - General Manager.

Posted 4 years ago

“This company removed a tiny wasp nest and advised us that it had been unused for a number of years. They then charged full price for the removal. While they removed the nest as agreed, the price was very excessive. They refused to consider any reduction in the price and as a result I would not use this company again.”

Helpful Report

Posted 4 years ago

“Despite 2 visits the wasps nest was not found & sprayed & the wasps carried on being a nuisance. I would definitely no recommend. J Hinchliffe”

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Posted 4 years ago

“I was very disappointed with the service. I feel as though I was conned. I was charged nearly £200 to remove a wasp nest that didn’t need removing.”

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Posted 4 years ago

“waste of money, not helpful find somebody else.”

Helpful Report

Posted 4 years ago

“I cancelled the visit for wasp nest within the 24 hour period. The waiting time had been 5 days due to heavy demand and I was able to get someone else. However they still have not refunded me my payment despite numerous emails and voicemails . They do not respond. I am very disappointed with this company as you can imagine they have gained £45 for doing nothing”

Helpful Report

Posted 4 years ago

“Young guy turned up been on job one month, no protective clothing and hired van, couldn’t find nest in garden despite 100’s wasps flying everywhere in the grass. Decided he couldn’t help, asked about the money I’d already paid said nothing to do with him contact the office! Rang the office very unhelpful said I needed to put complaint in writing, e mail not acceptable (?)! After writing was offered an insulting £5 back from original £120 ( can’t remember exact amount charged) eventually after several attempts gave me back half from memory ( this was from last summer ). This company promotes itself as local, friendly and efficient none of which I found to be accurate, complete rip off, recommend you avoid them like the plague!”

Helpful Report

Posted 4 years ago

“Quite honestly we do not think he did anything to solve our problem. He was quite rude, he was not at all interested in our problem or any potential problems, and the problem did not go away,”

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Posted 4 years ago

“I didn't expect JG Pest Control to turn out to be the pests. Watch out for the VAT scam (they add VAT at the last minute) on top of an already overpriced service. Don't worry though, if you aren't happy the two guys will refuse to leave your home until you have paid. Not very professional and particularly worrying when you think of vulnerable people where these sorts of intimidation tactics can be very upsetting. I recommend you find somebody else and only use this company if you have no other choice.”

Helpful Report

Posted 4 years ago

“Asked the Gloucester depot to remove a bees nest from our roof. Warned them that we have had bats nesting in the roof that might prevent them from treating the bees nest. Assured over the phone that they could "certainly do something" before taking payment of over £150 in advance. Attended site for all of 10 minutes and said they couldn't do anything because we had bats nesting in the roof! HQ has since refused to refund us save a pitiful token amount. Terrible from start to finish.”

Helpful Report

Posted 4 years ago

“They came once to my property to visit for foxes, and took money for 3 visits only came once and never bothered booking for a follow appointment. They did this for my other property for Rodent control, and really bad customer service”

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Posted 5 years ago

“We paid 250.00 that’s a lot of money to sort out bed bugs out we wasn’t swarmed with them but we had tried to deal with them ourselves fir over a year we was getting maybe 60-80 a week using spray ourselves this went down to 30 week so we paid jpg pest control had to find somewhere to go for 8 hours why they did it and they let us down waste dey then they rebooked is came out promised that it kills them and they never come back after 4 weeks we were only seeing 10 a week they came out resprayed I checked my cameras and the bloke was literally here 10 mins sorry how can you call that repeating the spray we are still getting them now 7 months later not a lot maybe 3-4 month don’t waste your money get a proper company in like rentokil we wasted 250 on this company and they lie they can’t get rid them I’m so annoyed I tried emailing and phoning but they don’t want to know”

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Posted 5 years ago

JG Pest Control is rated 4.2 based on 1,407 reviews