JG Pest Control Reviews

Name: JG Pest Control
Address: JG Pest Control, Andrew's HouseWallingford Road, UXBRIDGE
Rating: 4.20

4.2 Rating 1,475 Reviews

81 %

of reviewers recommend JG Pest Control

Company Reviews

Metrics

Info

4.2

Based on 1,475 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how JG Pest Control made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

JG Pest Control 1 star review on 15th April 2025

Anonymous

JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

Stephen Riley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waste of time and money. Feel duped. Paid £419.99 for a fly chemical treatment. Spent several days bagging clothing and bedding in preparation for the visit. Home security footage confirmed the visit lasted no more than 20 minutes and that certain chemical treatments were applied. However I do not consider the results value for money or effective as fly activity was still in evidence after the visit.”

Helpful Report

Posted 3 years ago

“Avoid at all costs, nearly £300 for less than one hours work,I paid for 3 visits but have heard nothing after the first visit, they don't bother answering phone calls or emails as well as messages,the chap who came to my property seemed professional enough and had a good manner but I feel as if I've been conned”

Helpful Report

Posted 3 years ago

“Avoid this company at all costs. Can’t believe they actually get away with trading! I called them at 11am today to resolve a mouse issue at my property, in the kitchen. A couple of hours later a worker came round with only plastic gloves on, looking for the mouse, then left literally 5 mins later (time recorded on my ring bell) saying can’t find the mouse. I paid £120 after speaking to a guy regarding the issue who assured me someone will come round and eradicate the issue however this was not the case. Even before the payment I stressed how I had a 6 month old baby and I need this matter resolving as soon as however this was not the case. I called back 3 times to get clarification on the matter however ignored. I recommend for you to just book with the local council who charge similar prices and actually do a decent job than these idiots who operate on daylight robbery and no professionalism.”

Helpful Report

Posted 3 years ago

“After two visits and a cost of £539.99, our fly issue still remains and there has been no follow up from them.”

Helpful Report

Posted 3 years ago

“Avoid avoid avoid. The sales pitch is world class but the ability to "eradicate" rats from your property is non-existent. They confirmed there were rats in my property and that they were getting in but that is as far as their "expertise and professionalism" and £360 got me - nothing I or anyone else with half a brain did not already know!! They then wanted to sting me for another £420 for installing a £80 one way valve! Save yourself the £360 and just buy some rat poison and suffer the horrendous smell of decomposing rat as JG Pest Control won't be able to offer you any more than that! Wish I had read the YELP reviews before using this company. I am not sure Google review is an accurate reflection of this company!”

Helpful Report

Posted 3 years ago

“This is the kind of business you don't want to touch. Dishonest and entitled thieves. Called at 11.30am today and it was my understanding I was paying £240 for three visits to deal with an issue, seal, follow up and check. An email later confirmed that they would try to do all of this in one visit, the first, and then would only return for future visits if the issue persists and I provide proof etc. £240 for one guaranteed visit which I was told would be 45mins is bonkers. I requested a refund pretty much immediately, 40 minutes later. They have decided to keep 50%. £120 for literally doing nothing. Hoping credit card will charge back the rest. White collar crime at it's finest. Vile people. Vile business. Go elsewhere.”

Helpful Report

Posted 3 years ago

“I requested assistance with a willow tree that we believed had a wasp nest in it as it was covered in wasps. When the man arrived, he said I doubt it’s a nest it’s the sap of willows that wasps are attracted to, he was correct. If when I had phoned I had been told this I would have done further investigating myself and thus avoided a very large bill. The man sprayed the tree anyway which didn’t need doing with a hose that leaked.”

Helpful Report

Posted 3 years ago

“Avoid these people all pay and no action ...”

Helpful Report

Posted 3 years ago

“JG Pest Control are a bit shocking...beware! I paid a considerable amount of money for a first visit. They were unable to do anything except advise that we contact Thames Water for CCTV surveys and look into collapsed drains where rodents are likely to have entered. This naturally took longer than their 3 month time-limit. They will now not attend and are asking for full payment again! This was all based upon their poor advice. I would try somewhere else first. Somewhere that has a little more customer flexibility and loyalty.”

Helpful Report

Posted 3 years ago

“If I could give no stars I would.First time you didn't come.Second time came out earlier than agreed than refused to wait the time for me to get to you.After you had agreed. Still waiting for return of my money.Not answering phone when I ring.Not answering my emails.I am now in the process of taking them to small claim court”

Helpful Report

Posted 3 years ago

“DO NOT USE THIS COMPANY!!!! I Have used twice before and couldn't say enough positive things about them and how amazing they were! BUT a few years later I went right to them when finding mice in my home. I was so confident in them and it was my bigest mistake! 4 months later the poison hasn't worked the infestation has grown and the company have closed my job as they now only give 3 visits!!!!! if they dont resolve it in 3 visits ita your issue as far as they are concerned customer service had a bad attitude throughout treatment and had no care for me or my situation once they had my money. hundreds of pounds and guess what I'm left still infested! I have a nice clean home and the problem is obviously from the walls surrounding. I paid pest control to help me resolve it but instead they just laid poison that obviously doesn't work and just left me to deal with it. PLEASE TAKE MY ADVICE AND DO NOT USE THIS COMPANY! I have been left gutted and my children terrifid to live or when sleep in our home. Digusted in this company and never thought I would say that”

Helpful Report

Posted 3 years ago

“Had a bumble bee nest under some paving slabs where a shed was going to go. A man from JG Pest control came. Jumped a little bit on the paving and then sprayed where he could see. He didn't lift the paving slab up (which was loose) because if he did he would have seen another nest. In the end we had to deal with it ourself and eventually dug the nest out. A complete waste of money.”

Helpful Report

Posted 3 years ago

“Overcharged 5 minutes £125 Pensioner of 71 Worker not even wore protective clothing”

Helpful Report

Posted 3 years ago

“The young man did a great job of removing the bees however he damaged my wife’s car by dropping a ladder from the roof and badly damaging the bonnet”

Helpful Report

Posted 3 years ago

“The member of staff that came out was brilliant. The staff in the office were terrible. Super unprofessional. Wouldn’t use again”

Helpful Report

Posted 3 years ago

“A sub contractor was sent to do the job, he was incompetent, did not have the correct equipment and therefore would not do the work. He identified bees when they were in fact wasps. A different team was booked, and cancelled on the day of the appointment. Subsequently I was informed a new team could not come for another 2 weeks but when I rang to complain they booked someone for 2 days hence. This was cancelled the night before the appointment. I ended up looking for, and getting an independent professional contractor who dealt with the wasps within 3 days. JG Pest control did give me my money back.”

Helpful Report

Posted 3 years ago

“They never solved the issue and did not respond to my message after I complained. Will not be using again.”

Helpful Report

Posted 3 years ago

“Despite paying this Company lots of money they have not solved the mice problem in my flat. They want more money for another visit and were rude on the phone. Do not use this Company they are cowboys and take your money with no result”

Helpful Report

Posted 3 years ago

“ANT TREATMENT DIDN’T WORK! I still have multiple ants nests in my lawn. I have had 3 treatments over the allotted time period. There has been some reduction in activity in some parts of the lawn but the problem is definitely not eradicated & will soon be increasing again if I do nothing. The company emailed me to check if everything was ok & offered me £10 for a positive review. I emailed them back explaining that I was not happy and definitely not in a position to write a positive review. After spending nearly £300 I still have ants. New nests kept popping up in the lawn, and as the company will only come out every 4weeks, the ants just kept increasing day by day, week by week. They reassured me that the bait would still be working, but the proof is in my lawn…millions of ants. The treatment was inconsistent too, One treatment was bait & spray, another treatment was spray only & another was bait only. I have not received a response from the company to my two emails telling them I’m disappointed & I still have ants, despite the fact they told me to get in touch to give them a chance to rectify the situation. This treatment may work elsewhere, or on a less severe infestation and possibly it would work if it was done 1-2 weekly on my lawn. But I’ve spent a lot of money & I still have ants so be careful, don’t get ripped off like me. Good luck 👍”

Helpful Report

Posted 3 years ago

“Not the easiest of jobs in the confines of a grubby digger cab but, one bee nest was found by JG Pest Control on their visit and left for me to dispose of. The next day the bees were still swarming I found two more nests but removed and disposed of myself.”

Helpful Report

Posted 3 years ago

JG Pest Control is rated 4.2 based on 1,475 reviews