“Great friendly service. We had a persistent bee problem within our house. After calling JG Pest Control, they sent someone around the following day and within minutes the bees were no longer a problem.”
“Phone service and turnaround were v good. However, we had bees and were sad they had to be destroyed (as they apparently embedded in our wall). We chose JG as website claims that you try everything to save bees….but the technician gave the impression he’d never moved a bee in his life, and told me with delight that any bees leaving the area for other nests would contaminate and kill bees in those locations too. I know it’s sometimes unavoidable to destroy a nest but the impression I was left with was that your default is to eradicate, as that is cheaper and much less effort..,”
“I called to cancel the service and They Sid that they don’t refund even if we don’t use the services and their prices are extortionate compared to other pest control companies. As per the consumer rights they should be refunding customers and shouldn’t force people to use their services if they don’t want to .
Please don’t use them”
“They sorted my home's minor mouse problem OK, but my other property with tenants was an administrative disaster. On two occasions the driver could not find a parking place near the house and drove away. I carried on waiting for him and only learned what happened when I phoned the office. And they kept referring to me (a female) as Mr. on their documents in spite of being asked not to.”
Hi Caroline,
Thank you for taking the time to leave a review.
I do apologise for the issues around parking, as you can appreciate the property is in London so parking can be difficult at the best of times. In regards to the documentation, I have since rectified this for you but again please accept my apologies for this.
If you need anything further please do not hesitate to reach out.
Leigh Fowler
“And the company out to treat woodworm in my loft, all appointments were kept and were timely. The treatment was completed on the day booked and the contractor’s agents were courteous and efficient, and cleaned up after themselves.
It took a little while after the job was completed to get the warranty certificate but after emails it arrived.
Overall I would recommend the company.”
“PLEASE DON'T waste your money with this company. Paid £450 for the whole house to be treated to ensure a 3 month guarantee. Within 3 months I emailed to say flies were still present. After receiving no response I rang. They did come back just after the 3 month guarantee period and put a smoke bomb in the loft which didn't work either. Rang to inform them. They were rude, repetitive and robotic in their response. Totally disinterested in the fact the treatments don't work. Very disappointed indeed.”
“We called out JG Pest Control to remove a wasp nest in my mum's loft. This was easy to book on the phone, the man who came out was very friendly and dealt with it quickly and professionally. Excellent service, excellent communication. I would always use them again and would definitely recommend them to others.”
“Dead mouse was stuck in the walls and the smell became unbearable. JG Pest control located it and got rid of it so fast. They were also really friendly and polite and kept me updated on everything. Thank you so much!”
“Used before and were excellent. However this time whole experience was not great. They seem disinterested and customer service poor. Won’t be using again.”
“Moved into a new house which had a massive flea infestation. JG pest control came out quickly however they did not solve the problem.. at all!
They used chemicals that weren’t for fleas. Every time I phoned the company to explain that my problem wasn’t gone in the slightest, they fobbed me off with so many excuses. I’ve had to pay another company to actually come and treat the problem.
I know you’re desperate when you have a pest problem but please avoid this company.”
