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JG Pest Control Reviews

4.2 Rating 1,407 Reviews

82 %

of reviewers recommend JG Pest Control

Company Reviews

4.2

Based on 1,407 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

JG Pest Control 5 star review on 8th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I requested assistance with a willow tree that we believed had a wasp nest in it as it was covered in wasps. When the man arrived, he said I doubt it’s a nest it’s the sap of willows that wasps are attracted to, he was correct. If when I had phoned I had been told this I would have done further investigating myself and thus avoided a very large bill. The man sprayed the tree anyway which didn’t need doing with a hose that leaked.”

Posted 1 year ago

“Avoid these people all pay and no action ...”

Posted 1 year ago

“JG Pest Control are a bit shocking...beware! I paid a considerable amount of money for a first visit. They were unable to do anything except advise that we contact Thames Water for CCTV surveys and look into collapsed drains where rodents are likely to have entered. This naturally took longer than their 3 month time-limit. They will now not attend and are asking for full payment again! This was all based upon their poor advice. I would try somewhere else first. Somewhere that has a little more customer flexibility and loyalty.”

Posted 1 year ago

“If I could give no stars I would.First time you didn't come.Second time came out earlier than agreed than refused to wait the time for me to get to you.After you had agreed. Still waiting for return of my money.Not answering phone when I ring.Not answering my emails.I am now in the process of taking them to small claim court”

Posted 1 year ago

“DO NOT USE THIS COMPANY!!!! I Have used twice before and couldn't say enough positive things about them and how amazing they were! BUT a few years later I went right to them when finding mice in my home. I was so confident in them and it was my bigest mistake! 4 months later the poison hasn't worked the infestation has grown and the company have closed my job as they now only give 3 visits!!!!! if they dont resolve it in 3 visits ita your issue as far as they are concerned customer service had a bad attitude throughout treatment and had no care for me or my situation once they had my money. hundreds of pounds and guess what I'm left still infested! I have a nice clean home and the problem is obviously from the walls surrounding. I paid pest control to help me resolve it but instead they just laid poison that obviously doesn't work and just left me to deal with it. PLEASE TAKE MY ADVICE AND DO NOT USE THIS COMPANY! I have been left gutted and my children terrifid to live or when sleep in our home. Digusted in this company and never thought I would say that”

Posted 1 year ago

“Had a bumble bee nest under some paving slabs where a shed was going to go. A man from JG Pest control came. Jumped a little bit on the paving and then sprayed where he could see. He didn't lift the paving slab up (which was loose) because if he did he would have seen another nest. In the end we had to deal with it ourself and eventually dug the nest out. A complete waste of money.”

Posted 1 year ago

“Overcharged 5 minutes £125 Pensioner of 71 Worker not even wore protective clothing”

Posted 1 year ago

“The young man did a great job of removing the bees however he damaged my wife’s car by dropping a ladder from the roof and badly damaging the bonnet”

Posted 1 year ago

“The member of staff that came out was brilliant. The staff in the office were terrible. Super unprofessional. Wouldn’t use again”

Posted 1 year ago

“A sub contractor was sent to do the job, he was incompetent, did not have the correct equipment and therefore would not do the work. He identified bees when they were in fact wasps. A different team was booked, and cancelled on the day of the appointment. Subsequently I was informed a new team could not come for another 2 weeks but when I rang to complain they booked someone for 2 days hence. This was cancelled the night before the appointment. I ended up looking for, and getting an independent professional contractor who dealt with the wasps within 3 days. JG Pest control did give me my money back.”

Posted 1 year ago

“They never solved the issue and did not respond to my message after I complained. Will not be using again.”

Posted 1 year ago

“Despite paying this Company lots of money they have not solved the mice problem in my flat. They want more money for another visit and were rude on the phone. Do not use this Company they are cowboys and take your money with no result”

Posted 1 year ago

“ANT TREATMENT DIDN’T WORK! I still have multiple ants nests in my lawn. I have had 3 treatments over the allotted time period. There has been some reduction in activity in some parts of the lawn but the problem is definitely not eradicated & will soon be increasing again if I do nothing. The company emailed me to check if everything was ok & offered me £10 for a positive review. I emailed them back explaining that I was not happy and definitely not in a position to write a positive review. After spending nearly £300 I still have ants. New nests kept popping up in the lawn, and as the company will only come out every 4weeks, the ants just kept increasing day by day, week by week. They reassured me that the bait would still be working, but the proof is in my lawn…millions of ants. The treatment was inconsistent too, One treatment was bait & spray, another treatment was spray only & another was bait only. I have not received a response from the company to my two emails telling them I’m disappointed & I still have ants, despite the fact they told me to get in touch to give them a chance to rectify the situation. This treatment may work elsewhere, or on a less severe infestation and possibly it would work if it was done 1-2 weekly on my lawn. But I’ve spent a lot of money & I still have ants so be careful, don’t get ripped off like me. Good luck 👍”

Posted 1 year ago

“Not the easiest of jobs in the confines of a grubby digger cab but, one bee nest was found by JG Pest Control on their visit and left for me to dispose of. The next day the bees were still swarming I found two more nests but removed and disposed of myself.”

Posted 1 year ago

“Guaranteed removal of silverfish even though they can’t guarantee this. After payment and numerous staff not showing up they refuse to refund and creatures still here. Making complaint to higher ups. Avoid”

Posted 1 year ago

“Awful. Avoid if you don't want to get utterly ripped off. Website gives all the right reassuring messages but in reality they'll send a toothless halfwit who complains as soon as he arrives that he "can't be arsed and wants to do one so he can go home for his tea". They'll charge you around £120 for the privilege. Terrible service across the board. Literally nothing good to say about them.”

Posted 1 year ago

“Ye my dad payed upfront as a pentiner they never said he would have to go out of is house and dog for 6 hours then trying to get a refund they charged him £100 pound + vat rip off company wouldn't use them ever again”

Posted 1 year ago

“The job has been left unfinished although full money has been taken.”

Posted 1 year ago

“JG pest control is a horrible company. The technician come leaving my windows open and no signs of spray in any place in my flat.”

Posted 1 year ago

“I called to cancel the service and They Sid that they don’t refund even if we don’t use the services and their prices are extortionate compared to other pest control companies. As per the consumer rights they should be refunding customers and shouldn’t force people to use their services if they don’t want to . Please don’t use them”

Posted 2 years ago

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JG Pest Control is rated 4.2 based on 1,407 reviews