Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,024 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,024 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 27th July 2026

474

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely beautiful curtains. I was nervous as we ordered from Switzerland just sending measurements and pictures and took the material just from the website but the quality , the pleating ans the lining and the fit were immpecable !!! Would 100000 percent buy again !!!”

Helpful Report

Posted 1 year ago

“On time, fantastic. Very easy ordering. Will come back. Thank you.”

Helpful Report

Posted 1 year ago

“Very quick delivery and good sale on wallpaper. Will shop again.”

Helpful Report

Posted 1 year ago

“Great efficient service however samples sent are too small especially if requesting samples of patterned paper which incorporates far design more than the sample received. I have no problem in paying for the sample but in comparison to other online wallpaper samples received, would not be happy to use this company again.”

Helpful Report

Posted 1 year ago

“Lovely samples, quick delivery.”

Helpful Report

Posted 1 year ago

“Beautiful fabric, perfect for my new curtains. The price was competitive and the material was lovely quality.”

Helpful Report

Posted 1 year ago

“Thank you so much for the wonderful Service I received from Jane Clayton. A wonderful selection of Fabrics was available and purchased easily. The Fabric I ordered was sent directly to a manufacturer to make a chair. Courier problems meant my parcel went astray. I got in touch with Jane Clayton a wonderful lady called Emily, who was so very helpful and polite and the problem was sorted immediately, Customer Service like that is rare, I was impressed and would not hesitate to to recommend.”

Helpful Report

Posted 1 year ago

“Easy website, easy to order. Next day delivery. Perfect.”

Helpful Report

Posted 1 year ago

“I cannot praise this company enough. The quality of curtain fabric I have purchased in the past two weeks, together with wallpaper I purchased two months ago, is excellent. I would also add that their service is excellent once you have made your purchase - you are advised your order has been received and is in progress and once posted you are advised of this together with an expected arrival date. All done within days. The only negative would be that this company used UPS couriers to deliver all my purchases who, unfortunately, I could not give a positive feedback to. I will definitely use Scion Living (Jill Clayton & Co again - giving them 10 out of 10 for how they run their business.”

Helpful Report

Posted 1 year ago

“Excellent service and brilliant value for money. Staff are wonderful, amicable and very considerate, nothing is too much trouble. Overall an excpectional experience.”

Helpful Report

Posted 1 year ago

“I bought some wallpaper with you which wasn't as expected colour wise so I requested to return. It's unopened so i requested a refund only to be told this wasn't possible due to the terms and conditions for the paper I ordered. The fact you won't refund me for an unopened item I find staggering nor even offer a credit note in exchange. This is the first and last time I'll be using J & C and I'll relay my thoughts to anyone thinking of using you.”

Helpful Report

Posted 1 year ago

“The wallpaper came like within a day of ordering. Unbelievable, and utterly beautiful wallpaper too.”

Helpful Report

Posted 1 year ago

“I was delighted with the service I received. The sample of fabric arrived very quickly as did the complete order. It was exactly what I needed and the whole transaction was stress free. Thanks.”

Helpful Report

Posted 1 year ago

“Beautiful well made cushions”

Helpful Report

Posted 1 year ago

“Although the rug is great the late delivery and lack of information regarding timescales was poor and for that reason I would not recommend you.”

Helpful Report

Posted 1 year ago

“Prompt delivery and good communication”

Helpful Report

Posted 1 year ago

“Gorgeous wallpaper. Absolutely love the design for our nursery.”

Helpful Report

Posted 1 year ago

“Excellent service wallpaper delivered within 2 days as promised”

Helpful Report

Posted 1 year ago

“Excellent communication. Very prompt and helpful. Thank you.”

Helpful Report

Posted 1 year ago

“Lovely fabric selection and great value, delivery on time!!”

Helpful Report

Posted 1 year ago

Jane Clayton is rated 4.8 based on 11,024 reviews