Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,006 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,006 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th July 2026

473

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wallpaper is fabulous and received it really quickly”

Helpful Report

Posted 3 months ago

“This is my first time purchasing from JC&Co and I am impressed! My wallpaper not only is beautiful, good quality at a fair price, but also arrived quite quickly too.”

Helpful Report

Posted 3 months ago

“Happy with your service, many thanks!”

Helpful Report

Posted 4 months ago

“Despite UPS not being very informative, all arrived safe and early. Very happy with the service from Jane Clayton and my new curtains are now made and up. Lovely.”

Helpful Report

Posted 4 months ago

“Excellent service and a beautiful material for upholstry. It was at the best price on line and arrived in quick time. I would certainly buy again from this company.”

Helpful Report

Posted 4 months ago

“Fabric was well packed and very reasonably priced. No international shipping is a little inconvenient but a friend helped with that.”

Helpful Report

Posted 4 months ago

“The wallpaper has arrived and is in excellent condition. It was considerably cheaper than other stores, so I am pleased with it. Delivery was problematic from UPS, but a quick call to the company showed me where it had been delivered to, and I was able to get it quickly. I have found Jane Clayton and Company an excellent company to deal with. The decorators start next week, so I will know more when this has happened.”

Helpful Report

Posted 4 months ago

“Excellent customer service who directed me to the right wallpaper. Ordered and delivered promptly and at a very sensible price. Would highly recommend.”

Helpful Report

Posted 4 months ago

“Beautiful fabrics. So useful to have samples”

Helpful Report

Posted 4 months ago

“good quality tuile de joie paper. ordered too much but return accepted promptly and easily when speaking to a real person. not so happy with website.”

Helpful Report

Posted 4 months ago

“Great and prompt service. Good packaging. Perfect”

Helpful Report

Posted 4 months ago

“I ordered two large pleated lampshades and they were delivered on schedule. They are absolutely beautiful and have totally transformed my old lamp bases.”

Jane Clayton 5 star review on 13th March 2026

Helpful Report

Posted 4 months ago

“I am veryhappy about my choices eventhough I won't use alle the fabrics. Hoping my daughter will be happy to do something with them, which seems what will be!!!!”

Helpful Report

Posted 4 months ago

“I placed my order over a month ago and still haven't received any shipping details or my order.”

Helpful Report

Posted 4 months ago

“I found the website extremely difficult to set up an account for some reason so I had to call them to order some wallpaper quality of the wallpaper is fantastic and I will certainly be ordering some. I’ve just got to do a bit more design planning/work to know exactly what I want.”

Helpful Report

Posted 4 months ago

“Paper was lovely and considerably cheaper than the Morris & Co price, however delivery through UPS took longer than expected. Mi have used this company before and am satisfied with the packaging and ease of order in general.”

Helpful Report

Posted 4 months ago

“We had an excellent experience purchasing our Morris & Co wallpaper. Service was efficient, with prompt delivery and clear, reliable communication throughout. The delivery dates were accurate, which meant our decorator could begin work right on schedule without any delays. Everything arrived in perfect condition, and the entire process was smooth from start to finish. Fantastic service all around - I would highly recommend Jane Clayton to anyone looking for beautiful wallpaper, dependable delivery, and truly swift service.”

Helpful Report

Posted 4 months ago

“Still have not gotten my samples nor a email Stating that it’s shipped. It’s been a long time too so the lack of communication to me is the most horrible thing a company can do .”

Helpful Report

Posted 4 months ago

“Excellent company. Knowledgeable and helpful team who are keen and seem delighted to help.”

Helpful Report

Posted 4 months ago

“Great service”

Helpful Report

Posted 4 months ago

Jane Clayton is rated 4.8 based on 11,006 reviews