Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,006 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,006 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th July 2026

473

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service, and a good overall experience.”

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Posted 5 years ago

“Great service , absolutely love the wallpaper”

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Posted 5 years ago

“Fabric arrived well packed and very quickly. Excellent service.”

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Posted 5 years ago

“Very efficient and reliable. A pleasure to order from them.”

Jane Clayton 5 star review on 5th February 2021

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Posted 5 years ago

“The quality of fabric and the swift delivery makes it my online choice . I love that I can get designer fabrics deliverd to my door .”

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Posted 5 years ago

“We recently ordered wallpaper. It all arrived on time. Well packed and great service. Prior to placing our order we did request samples. These also arrived without and problems. Great service ! Thank you”

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Posted 5 years ago

“Item arrived perfectly. Slight delay to delivery due to Brexit but was kept informed all the way through.”

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Posted 5 years ago

“Ordered some fabric , excellent price as had a January reduction . Arrived quickly too .”

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Posted 5 years ago

“A beautiful rug but took a long time to come. Carol”

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Posted 5 years ago

“Good choice of papers, very quick despatch - couldn’t be any better”

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Posted 5 years ago

“Reliable service and responded quite promptly to e Mail enquiry re delivery of order”

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Posted 5 years ago

“Although the order was delayed, the item was late due to no fault of Jane Clayton & Company and they kept me informed continually. The product was great too!”

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Posted 5 years ago

“The quality of the product and service were great. They kept me up to date with issues caused by Brexit.”

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Posted 5 years ago

“Concerning !!! No-one will provide an update on the order. No answers other than automated generic email. No one answers the phone either. Seriously worried the money spent with this company is lost.”

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Posted 5 years ago

Thank you for your review. I am very sorry you feel this way, we are currently experiencing a very high volume of customer enquiries. However, I can see your email has been responded to and your order has been dispatched - it should be arriving imminently.

Posted 5 years ago

“Material arrived promptly, well wrapped and exactly what I ordered. Excellent quality and stunning!”

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Posted 5 years ago

“good price and very prompt service”

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Posted 5 years ago

“The order was processed quickly and accurately. I did find trying to get hold of people to ask questions prior to placing the order rather a slow process - often being put on hold for a long time to then go through to answer phone, having to wait a day or more for a response by phone or email. Generally didn't feel like as a 'prospective' customer I was too important - but having placed the order the service improved dramatically. This is probably not the fault of Jane Clayton but the couriers notifications were not accurate - one item arrived a day earlier than they said!”

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Posted 5 years ago

“All good, love the wallpaper, very quick delivery”

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Posted 5 years ago

“Excellent quality product which was delivered promptly. The choice of wallpapers & fabrics was beautiful!”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 11,006 reviews