Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,023 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,023 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 27th July 2026

474

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent for a sample and loved it.”

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Posted 1 year ago

“So pleased with the samples we ordered. Easy to navigate site and delivery was slick and speedy. Impressed and would order again without hesitation.”

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Posted 1 year ago

“Useful samples. Sent quickly and a decent size.”

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Posted 1 year ago

“Beautiful paper and great service!”

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Posted 1 year ago

“Great service, fast delivery and helpful team”

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Posted 1 year ago

“I have not put the paper up as yet but it looks lovely and is high Quality paper. The delivery process was straight forward and it came well packaged and protected.”

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Posted 1 year ago

“very prompt delivery”

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Posted 1 year ago

“I recently purchased wallpaper for my entire home from Jane Clayton’s company, and I couldn’t be happier with the experience. From start to finish, everything was handled with great professionalism. The delivery was fast and reliable, and the quality of the wallpaper exceeded my expectations. Every detail was perfect — the patterns, the materials, and the finish. I highly recommend this company to anyone looking for high-quality wallpaper and excellent customer service!”

Jane Clayton 5 star review on 5th June 2025

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Posted 1 year ago

“Fabulous material that worked very well for the cushion covers I wanted. Great service with fast delivery. Thank you. No queries.”

Jane Clayton 5 star review on 4th June 2025

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Posted 1 year ago

“Ordered samples. Arrived promptly. Not made anything up yet. Fabrics look and feel great. Thank you. Theresa”

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Posted 1 year ago

“Speedy service, wallpaper is lovely.”

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Posted 1 year ago

“Stunning paper and super fast delivery”

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Posted 1 year ago

“So pleased with our blinds they are beautifully made and look great!”

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Posted 1 year ago

“I do like the wallpaper sample you sent however having ordered other samples that came and where 3 times the size of yours it gave me a better picture of the pattern and what it would look like on the wall, so I went for one of those over yours, purely for that reason. I feel that if it was as large I could have made a better judgement”

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Posted 1 year ago

Hi Michelle, Thank you very much for taking the time to share your feedback. Our samples are ordered directly from brands, so can vary in size. We do offer larger samples for many of our patterned wallpaper designs, which can be selected as an upgrade in the shopping bag, which may be useful to know for any future projects. Please do feel free to reach out to our customer service team if you ever have questions about our samples or products, via theteam@janeclayton.co.uk. Thanks again for taking the time to share your feedback - we really do appreciate it. Best wishes, Jane Clayton & Company

Posted 1 year ago

“Charged too much for postage then deivered wrong sample.”

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Posted 1 year ago

Hi there Amanda, Thank you for taking the time to leave a review. We do strive to offer a fast and reliable sample service, with Tracked UK delivery within 1-2 working days at £2.50. I'm sorry to hear that you received the incorrect sample. We would love to help with this, so please do reach out to us via theteam@janeclayton.co.uk and we will work to correct this immediately. Thanks again for reaching out, and please do let us know if we can assist further at all. Best wishes, Jane Clayton & Company

Posted 1 year ago

“Very helpful lady on the phone, made the process of measuring and ordering a blind easy. Blind now received and is exactly as ordered, very good.”

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Posted 1 year ago

“The sample I received wasn't very big (size A4) and didn't show the full pattern, indeed the seagull was only the head, impossible to judge what it would look like on the wall .”

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Posted 1 year ago

Hi Sarah, Thank you for taking the time to share your feedback, and I'm sorry for any disappointment about our sample sizes. Our samples are supplied to us directly from the Brand, so sizes may vary. For many of our patterned wallpaper designs, we offer larger samples which can be selected as an upgrade in the shopping basket. I do hope this information is useful for future projects, but if you have any questions at all, please don't hesitate to contact us. Best wishes, Jane Clayton & Company

Posted 1 year ago

“So much choice on this website. A high standard of wallpapers, communication and service is second to none! Very fast delivery. Highly recommend.”

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Posted 1 year ago

“My order was delivered overnight, however I did not receive any communications to say it was dispatched nor any communication with the delivery firm. I went out to lock the gate and discovered it had been left just inside the gate. Lucky we found it as we had heavy rain that night. £500 of wallpaper would have been ruined”

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Posted 1 year ago

Hi there, Thank you very much for taking the time to share your feedback with us. On behalf of our delivery provider, we are very sorry to hear about the issues with this delivery. Whilst we are pleased to hear that your delivery has been taken inside safely, we would be eager to investigate this further with our delivery partner. If you have a spare moment, please do email us with your order details via theteam@janeclayton.co.uk and we will work to ensure that such issues do not occur in future. Thanks again for taking the time to leave a review. Best wishes, Jane Clayton & Company

Posted 1 year ago

“Efficient and quick”

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Posted 1 year ago

Jane Clayton is rated 4.8 based on 11,023 reviews