Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,898 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,898 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 18th May 2026

474

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and oblidging in their service.”

Helpful Report

Posted 1 year ago

“Wallpaper was very good but blinds were very poor for price paid”

Helpful Report

Posted 1 year ago

“I have ordered 5 samples and just 2 of them arrived, I did't get any email about the missing ones.”

Helpful Report

Posted 1 year ago

“Very efficient, speedy, friendly experience with this company. Highly recommended. Would definitely use again.”

Helpful Report

Posted 1 year ago

“Ordered wallpaper samples having seen the patterns in sample book and online. Needed to see what effect would be in room, with different lighting etc. I know the pattern is reasonablely large but only received a small sample that did not show the pattern and a limited number of the colours used. With the sample sent it was not possible to make an informed choice as to the suitability for my situation. This practice of sending small samples is self defeating especially for premium wallpapers incorporating large designs, as I would not spend upwards of £700 based on the sapmle recieved.”

Helpful Report

Posted 1 year ago

“Lovely fabrics to choose from. Really quick delivery. Thank you.”

Helpful Report

Posted 1 year ago

“Dreadful silk curtain / upholstery collection about at the moment . Love the Schumacher red/pink,green regency stripe curtains - awaiting sample”

Helpful Report

Posted 1 year ago

“I am very pleased with the Asiatic Rug I purchased for the study-the colours are muted and form a contrast to the wood and surroundings. I would definitiely buy another. The customer service was helpful and timely.”

Helpful Report

Posted 1 year ago

“Lovely fabric, fast delivery, I had a small issue with it , the team responded very quickly and efficiently . Would use this company again. Many thanks.”

Helpful Report

Posted 1 year ago

“Wallpaper arrived a couple of days following the date of orderering, the product is of excellent quality, true to print.”

Helpful Report

Posted 1 year ago

“Prompt and efficient service”

Helpful Report

Posted 1 year ago

“I have used the Company many times over the years and can testify to their excellent customer service and client communication. Faultless.”

Helpful Report

Posted 1 year ago

“Fantastic service Efficient & helpful Thank you”

Helpful Report

Posted 1 year ago

“Prompt delivery. Package buckled upon receipt. Delivery man asked us to check contents before he left. Wallpaper was not damaged.”

Helpful Report

Posted 1 year ago

“Very happy with service. I'd always check here before going anywhere else.”

Helpful Report

Posted 1 year ago

“Spoke to customer services beforehand they were very helpful. Bought a beautiful wallpaper arrived earlier than predicted in excellent condition”

Helpful Report

Posted 1 year ago

“Quick and easy delivery of wallpaper samples.”

Helpful Report

Posted 1 year ago

“The next work day delivery thing is amazing!”

Helpful Report

Posted 1 year ago

“On the whole good. Only complaint was that despite being sent an email telling me that I could track my parcel so that I knew when it was arriving it was just delivered before the tracking facility kicked in. Fortunately we were in, otherwise it would have been left on the doorstep all day.”

Helpful Report

Posted 1 year ago

“Ordered fabric samples & they arrived promptly still no decision made!”

Helpful Report

Posted 1 year ago

Jane Clayton is rated 4.8 based on 10,898 reviews