Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,659 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th February 2026

463

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, efficient online service and very prompt delivery - excellent!”

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Posted 3 years ago

Thank you for your lovely review Avril!

Posted 3 years ago

“Excellent service with updates along the way and prompt responses to my queries. Recommended”

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Posted 3 years ago

Thank you for your review Lesley! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Excellent service and prompt delivery.”

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Posted 3 years ago

Thank you for your review Margery! We are pleased to hear that we were able to offer a speedy service.

Posted 3 years ago

“Extremely efficient service, thank you. My order arrived the next day and in excellent condition.”

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Posted 3 years ago

Thank you for your review Melanie! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Absolutely wonderful service! I ordered Anthology Sabkha wallpaper (which was cheaper than anywhere else I could find) and it arrived the next day! Amazing service. I have had to return two rolls unused adn got a response within half an hour. The returns time policy is better than other suppliers I looked at, I will definitely use Jane Clayton in future.”

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Posted 3 years ago

Thank you for your kind review Paula! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“Excellent service, and wallpaper came within a few days. I will definitely use Jane Clayton and Co again. Thank you”

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Posted 3 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“We ordered 2 blinds for our large sitting room window. The blinds are fantastic. The material is exactly as per the sample material and they have been superbly made. The pattern is quite tricky but they have done a wonderful job of matching. They arrived quicker than expected as well which was also great news.”

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Posted 3 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure blind! We look forward to hearing from you again soon.

Posted 3 years ago

“Efficient ordering and delivery of great products”

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Posted 3 years ago

“Beautiful fabric - true to photo - delivered quickly !”

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Posted 3 years ago

Thank you for your review Sara! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 years ago

Thank you for your lovely review Sara!

Posted 3 years ago

“Really beautiful website and easy to navigate and research what appealed to me - efficient and swift sample sending and the fabric I settled on arrived in really good time - all 22 meters of it for recovering my much loved old couch. It was a real pleasure to deal with your company, thank you!”

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Posted 3 years ago

“Got what I asked for”

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Posted 3 years ago

Many thanks for your kind review Olive!

Posted 3 years ago

“Absolutely love my Sudbury wallpaper in duck egg blue. It has been much admired and can't wait for my next order to arrive for lounge”

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Posted 3 years ago

Thank you for your review Christine! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 years ago

“Excellent service received. Staff very helpful when I changed my order. Beautiful wallpaper. Thank you!”

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Posted 3 years ago

Thank you for your review Diane! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Ich arbeite schon seit langem mit dem Laden zusammen. Alles ist zufriedenstellend.”

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Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“I ordered Wallpaper online and received it very promptly. When I needed to order more of the same batch the staff were very helpful and efficient and the additional rolls were received in good time. All in all great service.”

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Posted 3 years ago

Thank you for your review Mandy! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“I've got an order but under the delivery address it says it's for Miss Charlotte Fisher. Clearly that is not me”

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Posted 3 years ago

“Fabulous rug; great service. Thank you”

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Posted 3 years ago

Thank you for your review Kirsty! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Although I am delighted with the service, price and choice, after ordering fabric the delivery method through "UPS" left a lot to be desired. With promised delivery times changed twice and then the third schedule time completely ignored. Fortunately, I was at home. "You are only as good as your weakest link"”

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Posted 3 years ago

“Slight delay with supplier but communication and updates from Jane Clayton were great! Really happy with the product I received and the quality and no plastic packaging :-)”

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Posted 3 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Ordering online was straightforward. The order was delivered promptly and there was a generous amount of fabric.”

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Posted 3 years ago

Thank you for your review Sue! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 years ago

Jane Clayton is rated 4.8 based on 10,659 reviews