Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,409 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,409 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 10th November 2025

447

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery of my ordered samples. Generous sizes for colour matching with other items at home.”

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Posted 1 month ago

“We ordered quite a few samples, they arrived timely and were all very quality materials. We’ve now chosen one, and will purchase our rolls.”

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Posted 1 month ago

“Efficient and on time.”

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Posted 1 month ago

“Considering what I ordered came from America it was very fast delivery I was pleased with my goods And good quality Thank you”

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Posted 1 month ago

“Great choice great delivery”

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Posted 1 month ago

“Great response times Excellent products at fabulous prices”

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Posted 1 month ago

“quality of paper very good and sample quickly received, my only gripe is that the size of sample given is not big enough to gauge whether it will be suitable for a room or not, you need the whole width of the paper, I like to pin mine to a wall to see if it will work, a small sample doesnt cut it or give you the wide range of colours within it, so that will stop me buying in case I make a mistake”

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Posted 1 month ago

“I have had excellent service from Jane Clayton and would recommend without hesitation”

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Posted 1 month ago

“Received samples very quickly. Thank you 😊”

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Posted 1 month ago

“All Good!!!.... Highly recommended.”

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Posted 1 month ago

“good commuication,good delivery, good wallpaper”

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Posted 1 month ago

“Superb, easy to order free samples of wallpaper, generous sizes so easy to visualise in the room. I then purchased 3 x rolls of wallpaper. All from the same batch, packaged really well and delivered on time. I always use Jane Clayton for wallpaper, they have a fantastic selection!”

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Posted 1 month ago

“Great service, great fabrics, great wallpaper, all at a good range of prices. I'm a happy customer! : )”

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Posted 1 month ago

“Fantastic purchase. Great quality wallpaper at a fantastic price. The service was exceptional and delivery, even to Scotland, only took two days!! I shall use this company again and highly recommend them to others. Thank you 😊”

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Posted 1 month ago

“Pleasant and helpful staff during a phone order”

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Posted 1 month ago

“I stumbled on Jane Clayton whilst searching for fabrics for a renovation. The prices are extremely competitive with lots of choice. Website is super easy to use. The samples I ordered arrived promptly. I suspect I’ll be using this company a lot”

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Posted 1 month ago

“Genuine fabrics of the highest quality. I wouldn't now buy from anyone else as also very prompt delivery. Ordered in the afternoon and was at my door the next morning. High standard of packaging & fabric on a roll which I have found to be rare with other suppliers. Excellent service & product.”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“too bad you don't deliver to france or swizerland, otherwise I would work with you a lot”

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Posted 1 month ago

Hi there, Thank you for taking the time to leave us a review. I'm pleased to say that many of our products do in fact deliver to France or Switzerland! Simply find your chosen product page, and expand 'Delivery & Returns' underneath the Add to bag button. This will tell you if the item is restricted to UK delivery only, or state the European/International delivery lead times. If you have any further questions about brands which ship to your location, please feel free to reach out to our Customer Service team via +44 1761 404 505. Best wishes, Jane Clayton & Company

Posted 1 month ago

“Goods arrived well packed and were delivered within days. Excellent service.”

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Posted 1 month ago

Jane Clayton is rated 4.8 based on 10,409 reviews