Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,284 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th September 2025

445

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 1 month ago

“The company are excellent to deal with. Unfortunately the photo showed stripes I thought were 1inch wide, they are 3 and half inches wide too big for my shall seat cushions.”

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Posted 1 month ago

“Exceptional quality, excellent products and generous fabric samples.”

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Posted 1 month ago

“Order received very quickly, well protected and correct. Have just sent in another order for curtain fabrics. Thank you.”

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Posted 1 month ago

“Great company - easy to order and all delivered safely.”

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Posted 1 month ago

“From start to finish excellent service”

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Posted 1 month ago

“Excellent service- ordered 4 samples of wallpaper (you are allowed 5 I think) and they came very quickly in the post. One of the problems of lookiing at fabrics and wallpaper on monitors is that the true colours are not always true on the monitor hence the need for samples. This company has recognised this in how it delivers customer service hence the five star review.”

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Posted 1 month ago

“I requested fabric samples and they were despatched very quickly and my follow up questions were also answered quickly and thoroughly. I was very happy with my samples.”

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Posted 1 month ago

“Absolutely beautiful fabric, I love it. Looking forward to making a Roman blind for our cottage by the river!”

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Posted 1 month ago

“Wonderfully inspiring website and fantastic range to choose from. Great service”

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Posted 1 month ago

“Excellent service great quality material Fast delivery”

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Posted 1 month ago

“Excellent choice of fabrics and wallpaper. Great service and fast delivery. Highly recommend.”

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Posted 1 month ago

“wonderful company! Shipped my samples so quickly and had such a wonderful selection!”

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Posted 1 month ago

“A nimble company; easy to work with.”

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Posted 1 month ago

“Fantastic service. I had made a few errors while ordering. The people who dealt with my order were extremely helpful and quick to deal with the issue. I received my high quality wallpaper in good time and what started as a slightly stressful situation was resolved and became a pleasurable experience. I will definitely return to Jane Clayton&Co and highly recommend them. Thank you!”

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Posted 1 month ago

“Always posted quickly and large samples sent”

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Posted 1 month ago

“Great quick service beauty curtains”

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Posted 1 month ago

“Great service for wallpaper and fabric samples. Arrived in smart folder and by tracked postage.”

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Posted 1 month ago

“Fast delivery, beautiful wallpaper samples”

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Posted 1 month ago

“Speedy and reliable.”

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Posted 1 month ago

Jane Clayton is rated 4.8 based on 10,284 reviews