Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,423 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,423 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 17th October 2025

446

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Easy to enter measurements on the website and friendly, helpful staff available to discuss anything by telephone. Two pairs of curtains arrived well within the estimated timescale and are absolutely perfect. Highly recommend.”

Jane Clayton 5 star review on 10th November 2025

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Posted 1 week ago

“We are building a new house and I am preparing mood boards for all the rooms , your website is easy to use , your range of wallpapers fantastic and I very much enjoying Watching my schemes come together, thank you .”

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Posted 1 week ago

“Very happy with service and keeping us informed of delivery times etc.”

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Posted 1 week ago

“Prompt and efficient service”

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Posted 1 week ago

“Brilliant range. Great discounts and really quick service. My go to site.”

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Posted 1 week ago

“Thank you for sending the samples - excellent!”

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Posted 1 week ago

“Great service. Samples were received quickly and presented very well.”

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Posted 1 week ago

“I ordered five free wallpaper samples from the website, I only had to pay for delivery which was excellent. They arrived within a few days, which is really great service. I haven't made any decision on the samples yet, but I would be very happy to order from this company.”

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Posted 1 week ago

“I love the huge selection, the detailed information for each item and the photos (close and far) that really help . The website's easy to navigate and the samples I ordered arrived very promptly. I've ordered fabric before and have always been delighted.”

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Posted 1 week ago

“Beautiful fabric for blinds. Great value via the outlet. Prompt delivery. Highly recommend for fabric purchases.”

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Posted 1 week ago

“Had two lots of samples delivered. Excellent service and good quality wallpaper.”

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Posted 1 week ago

“Found the material I wanted at a good price and delivery was quick and efficient. Would use them again.”

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Posted 1 week ago

“Excellent service. Great communication about the delivery. Will definitely use the company again.”

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Posted 1 week ago

“Very fast and efficient service”

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Posted 2 weeks ago

“Received the wallpaper straight away and saved money…very pleased!”

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Posted 2 weeks ago

“I'm very happy with my new rug , the quality and colour are perfect. Good communication letting me know that there was a delay .”

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Posted 2 weeks ago

“Samples were received speedily and with relevant information on each. Good service.”

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Posted 2 weeks ago

“Ordered this fabric to re-upholster my double bed frame, love it .”

Jane Clayton 5 star review on 3rd November 2025

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Posted 2 weeks ago

“Fantastic service, delivered quickly .”

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Posted 2 weeks ago

“Jane Clayton has curated some of the most beautiful fabrics available and they give great service. I would highly recommend them.”

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Posted 2 weeks ago

Jane Clayton is rated 4.8 based on 10,423 reviews