Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,715 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,715 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 20th February 2026

466

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication regarding delivery date. Very pleased with both quality and design. Will definitely use again and would highly recommend.”

Jane Clayton 5 star review on 27th February 2026

Helpful Report

Posted 1 week ago

“Ordered some beautiful fabric. Really pleased with the quality. It came within days.my second time using this site and will continue to use. Thank you”

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Posted 1 week ago

“Ordered some wallpaper samples. Arrived quickly in plastic free packaging with all the details of the wallpaper printed on the back of each sample. Very cheap and very helpful. Impressed, thank you!”

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Posted 1 week ago

“I wanted to select a traditional-style wallpaper from a reputable company with an excellent rane, at a reasonable price and with assurance of good service. Jane Clayton & Company more than matched this brief. From browsing their website, to ordering samples, to ordering rolls at a discounted price, to next-day delivery - this company has it all. I was extremely satisfied with the service I received, and I will definitely use them again.”

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Posted 1 week ago

“The rug arrived and it’s a really nice pile, not thick but thick enough. This means that it stays tidy and relatively smooth. It’s lovely and I love the colour. We’re very very happy with it”

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Posted 1 week ago

“Great service, very pleased with all of the help that Rosie has given me.”

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Posted 1 week ago

“Love these guys. Great range, fast turn around”

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Posted 1 week ago

“Good price and swift delivery”

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Posted 1 week ago

“Fast delivery and item good quality”

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Posted 1 week ago

“Oh my Word!!! This underlay for my rug has changed my life!!! I was forever having to put my rug back to where it should be, even with a previous (other brand) underlay under it. But not with Foxy Underlay!!! It’s incredible! p.s. I have a large rug in the centre of my room. It’s on top of my carpet. It now stays there!!! It was SO good I bought a second one for the one in my bedroom! Thank You!!”

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Posted 1 week ago

“Decent sized wallpaper samples sent very quickly.”

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Posted 1 week ago

“Quick and easy to shop online.”

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Posted 1 week ago

“My order was for some wallpaper from a company in Sweden the process was very easy and straight forward communication was faultless I had no contact with supplier in Sweden goods arrived in excellent condition all arranged by j c &co would use again”

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Posted 1 week ago

“Amazing customer service, fast delivery.”

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Posted 1 week ago

“Greatly appreciated the generous wallpaper samples so nicely packaged and expedited via UPS. This was my first encounter with Jane Clayton, and you made a very positive impression. Thank you.”

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Posted 1 week ago

“Great website, prompt delivery thank you.”

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Posted 1 week ago

“fast delivery. nice communication and lovely range of fabrics to chose. thank you”

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Posted 1 week ago

“Good value,excellent speed of delivery”

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Posted 1 week ago

“Lots of marvellous ideas for home decoration & furnishing. 👌”

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Posted 1 week ago

“Excellent service, delivered in 2 days”

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Posted 1 week ago

Jane Clayton is rated 4.8 based on 10,715 reviews