Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,284 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th September 2025

445

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery of the material I ordered.”

Helpful Report

Posted 4 weeks ago

“Fantastic selection of fabrics and great sample service”

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Posted 4 weeks ago

“Beautiful rug very pleased with it. Attention to detail is wonderful. Speedy delivery 🤩”

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Posted 4 weeks ago

“Brilliant service - loved my fabric that is ordered. Came quickly and was a good value. Will definitely order from here again. I was using the fabric for a border in a picture frame.”

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Posted 4 weeks ago

“prompt and attentive service thank you”

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Posted 4 weeks ago

“Beautiful paper, good quality, had samples previously, everything sent quickly... 😍”

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Posted 4 weeks ago

“Purchase a rug that in other shops was more expensive, the service was good, delivery was fast, and the rug was better than in the photo. Extremely happy with the purchase and service.”

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Posted 4 weeks ago

“Excellent wallpaper, really well packaged, fast delivery,”

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Posted 4 weeks ago

“I ordered some samples and the service was efficient”

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Posted 1 month ago

“I requested fabric samples so I could check the colours in the location. The service was very efficient. Thank you.”

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Posted 1 month ago

“always very helpful and buy most of my material fabric from them”

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Posted 1 month ago

“Sale fabric, and of a very good quality. Very quick delivery with a really lovely courier.”

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Posted 1 month ago

“Not only are the wallpapers beautiful, but your customer service is outstanding. In particular I must praise Sara Fernandez who was incredibly professional, helpful & kind.”

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Posted 1 month ago

“I ordered some beautiful Wallpaper and it was delivered really fast Great service and the wallpaper is amazing I am Awaiting some curtains by the Sanderson brand and I can’t wait to see them”

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Posted 1 month ago

“Great price and Speedy delivery. Will be happy to use again”

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Posted 1 month ago

“Pleased with what I received, but the post was shocking, only received the parcel today Mon 18th Aug”

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Posted 1 month ago

“All samples where perfect. I am very pleased.”

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Posted 1 month ago

“Rug was lowest price online, delivered free and arrived within days exactly as described. What more could you ask?”

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Posted 1 month ago

“Wallpaper arrived as described within two days. Best price. Excellent service!”

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Posted 1 month ago

“Superb service and prompt delivery.”

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Posted 1 month ago

Jane Clayton is rated 4.8 based on 10,284 reviews