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Jane Clayton Reviews

4.8 Rating 10,410 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 10,410 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Jane Clayton Reviews
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Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Michael S
Verified Buyer
“Always great personal service”
Helpful Report
Posted 4 weeks ago
Jo-Anne S
Verified Buyer
“My orders from Jane Clayton have been superb, great postage and customer care thank you, would highly recommend”
Helpful Report
Posted 4 weeks ago
Anonymous
Verified Buyer
“Order delivered promptly and in excellent condition.”
Helpful Report
Posted 1 month ago
Stephanie L
Verified Buyer
“I found what I was looking for, at a very good price, and received my order promptly.”
Helpful Report
Posted 1 month ago
Gillian B
Verified Buyer
“Really great range of wallpapers to choose from and good pricing. Staff very helpful and quick to answer any questions. The only issue was the wallpaper was damaged along the edge presumably during transport.”
Helpful Report
Posted 1 month ago
Tara B
Verified Buyer
“Delivered quickly. Very pleased with product.”
Helpful Report
Posted 1 month ago
Susan F
Verified Buyer
“Love this whimsical paper...can't wait to hang!”
Helpful Report
Posted 1 month ago
Jane H
Verified Buyer
“sample came very quickly, easy to order. Thank you.”
Helpful Report
Posted 1 month ago
Helen H
Verified Buyer
“Fantastic sample service and the fabric I ordered was delivered very quickly. Will definitely use again.”
Helpful Report
Posted 1 month ago
Amy W
Verified Buyer
“Samples arrived very quickly!still waiting for some from other companies.”
Helpful Report
Posted 1 month ago
Patricia M
Verified Buyer
“Prompt response, very short lead time and excellent product”
Helpful Report
Posted 1 month ago
Alison R
Verified Buyer
“Lovely website to browse and get ideas with lovely quality products and prompt delivery”
Helpful Report
Posted 1 month ago
Deborah W
Verified Buyer
“The fabric I ordered is perfect for my requirements, of good quality and was on sale at a bargain price. The website is easy to use and I was kept informed throughout the despatch process. Very pleased with my experience.”
Helpful Report
Posted 1 month ago
Hayley R
Verified Buyer
“Speedy delivery and got a better price that using my trade account direct with supplier!”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Content customer from EU mainland, grateful that Jane Clayton can still seamlessly deliver their products and services after brexit. My favorite shop for fabrics and wallpaper.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Excellent product and super fast delivery”
Jane Clayton 5 star review on 9th October 2025
Helpful Report
Posted 1 month ago
Melanie C
Verified Buyer
“I buy all my fabrics from this site. With great samples, quick turnaround and loads of choice I find the whole package brilliant. I recommend the site to all my friends.”
Helpful Report
Posted 1 month ago
Anna H
Verified Buyer
“Great. Thanks”
Helpful Report
Posted 1 month ago
Janette H
Verified Buyer
“Order easily placed, communication very good, prompt action and delivery. Thankyou.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Good website and very efficient delivery.”
Helpful Report
Posted 1 month ago
Jane Clayton is rated 4.8 based on 10,410 reviews
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