Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,410 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,410 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 10th November 2025

447

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stunning selection of wallpaper. Great customer service and quick delivery. Recommended and will order again from Jane Clayton & Company. Thank you again.”

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Posted 2 weeks ago

“Very happy with the help I received when one of my purchases was on backorder.”

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Posted 2 weeks ago

“Curtains well made in exact size and on time. Good service and reasonable price.”

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Posted 3 weeks ago

“Prompt delivery of samples. Thank you.”

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Posted 3 weeks ago

“We ordered a rug, which was out of stock. Immediately we were contacted to ask if we were happy to wait 7-10 days which we were. Great polite communication AND the rug was here three days later!!! It's beautiful and the customer service was superb.”

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Posted 3 weeks ago

“Great choice of textiles that were delivered quickly. Will definitely order again from Jane Clayton.”

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Posted 3 weeks ago

“Always great service that continues after purchase. Definitely my first go to for wallpaper. Some of the fabrics in the outlet shop are a real bargain.”

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Posted 3 weeks ago

“The service was wonderful. I loved the colors and pattern of what I selected. I was surprised that it was a plush fabric. If that same print came in cotton or linen, I would be placing an order.”

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Posted 3 weeks ago

“I enjoy using JC fabrics. Please let me know when I can expect to receive my order for two headboards being made by JC, both in Zoffany fabric, then I can give my review once they safely arrive. Thank you”

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Posted 3 weeks ago

“Very straightforward to order more underlay, which arrived very promptly. Thank you”

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Posted 3 weeks ago

“Prompt. Excellent communication and service!”

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Posted 3 weeks ago

“Jane Clayton's customer service is excellent.I was kept informed about the parcel's delivery stages and wallpaper was delivered on time.The quality of the wallpaper is excellent and such a beautiful design.”

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Posted 3 weeks ago

“Absolutely thrilled with the finished article and fantastic craftsmanship of our curtains and blind. The finish is stunning, the fabric is luxurious ! Over the moon 😀”

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Posted 3 weeks ago

“I have a new love for wallpaper!”

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Posted 3 weeks ago

“Fast efficient and delivered what I asked for”

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Posted 4 weeks ago

“Super service, relyable”

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Posted 4 weeks ago

“So lovely to have all the designs on one website. Easy to view the fabrics and the samples arrived promptly. Very impressed”

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Posted 4 weeks ago

“Literally obsessed with this website. It’s the best website to order Wallpaper from by far! Their prices are the fairest. I’m so excited about the one I got.”

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Posted 4 weeks ago

“Fast dispatch - good sized samples”

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Posted 4 weeks ago

“Efficient service and reasonably priced. Item as requested.”

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Posted 4 weeks ago

Jane Clayton is rated 4.8 based on 10,410 reviews