Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,284 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th September 2025

445

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication and fantastic product!”

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Posted 2 weeks ago

“Lovely samples which were delivered promptly”

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Posted 2 weeks ago

“I placed an order for 2 pairs of curtains and one roman blind to be made by Jane Clayton. They have been beautifully made. I am absolutely delighted with them. I truly would not use anyone else. The website is easy to use, and if you have any questions, you can email customer service and they will assist you. 5 Stars Jane Clayton.”

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Posted 2 weeks ago

“Easy transaction!”

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Posted 2 weeks ago

“Samples arrived promptly, now need to decide as both beautiful”

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Posted 3 weeks ago

“My wallpaper arrived very quickly, excellent service.”

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Posted 3 weeks ago

“Samples received quickly and fabric chosen arrived the next day Excellent service, great range of fabrics”

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Posted 3 weeks ago

“VERY PROMPT SERVICE. WILL DEFINITELY USE AGAIN.”

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Posted 3 weeks ago

“The best service! Very professional and quick delivery.”

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Posted 3 weeks ago

“Very efficient, samples arrived quickly.”

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Posted 3 weeks ago

“Hurtig levering fra England til Danmark.”

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Posted 3 weeks ago

“The wall paper I ordered was lovely and will be ordering soon”

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Posted 3 weeks ago

“Very much enjoyed shopping with Jane Clayton, efficient website and customer service. The products have been even better than expected. Hope to use the company again.”

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Posted 3 weeks ago

“Quick service and lovely fabric!”

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Posted 3 weeks ago

“Requested 3 samples. Struggling to decide which we want - all lovely”

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Posted 3 weeks ago

“The polyester velvet material was delivered in a very robust tube and in good condition. However, it's use in recovering an armchair proved problematic. Compared with the cotton velvet it replaced it was very difficult to handle being very soft and slippery. Neat folds were difficult to achieve and the slightest unevenness of any wadding showed through. I should have asked for a sample first - maybe a lesson learnt. Having said that the finished chair will hopefully keep its looks for a long time. The attached photo was taken prior to braid trimming.”

Jane Clayton 5 star review on 25th August 2025

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Posted 3 weeks ago

“Excellent fast service providing samples”

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Posted 4 weeks ago

“Great choice with prompt service. I will definitely use Jane Clayton and company again.”

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Posted 4 weeks ago

“Excellent communication and quick delivery. I ran out of wallpaper for a project I was doing and they sent out an extra roll the next day after I contacted them”

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Posted 4 weeks ago

“Excellent ordering service and efficient delivery.”

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Posted 4 weeks ago

Jane Clayton is rated 4.8 based on 10,284 reviews