Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,866 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery. Couldn't be happier with the service.”

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Posted 5 months ago

“Impressive delivery speed and price”

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Posted 5 months ago

“Beautifully made curtains - excellent value. Thank you”

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Posted 5 months ago

“Beautiful wallpaper. Prompt response to query.”

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Posted 5 months ago

“Bought William Morris & Co wallpaper at a good price - less than direct. The order process was easy online and the delivery was very quick and efficient. Also rang their customer services department before buying with queries which were all answered clearly, efficiently and in a friendly manner.”

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Posted 5 months ago

“I purchased wallpaper for my baby’s nursery from Jane Clayton, along with 5kg of adhesive. Unfortunately, although the customer service was truly exceptional (special thanks to Rosie), the fact that I had to use it so much says everything about the overall experience. The adhesive arrived completely broken, open, and leaking everywhere. They sent a replacement, and while it wasn’t as bad, it still arrived damaged and unusable. In the end they refunded me, because I decided to purchase somewehere else as they were clearly not ready to sell/send this item. The wallpaper was meant to arrive within 10 working days and never did. I had to contact customer service again for an update, and only then was it resent via express delivery. So although everything was eventually sorted and customer service was lovely throughout, I can’t say the company feels reliable.”

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Posted 5 months ago

“Very pleased with quality of the product. A great price and speedy delivery”

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Posted 5 months ago

“Beautiful fabric, easy to order, delivered very quickly, great service”

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Posted 5 months ago

“2nd lot of fabric I've had. Both times great on price, fantastic on delivery times. Really happy.”

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Posted 5 months ago

“very helpful sending the samples that i need i hope to purchase my curtains when we move in the new year Thank you”

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Posted 5 months ago

“Ordered an asiatic rug, the price was very competitive. It arrived promptly, service was great. Quality of rug is excellent, I’m really pleased with it and would definitely recommend”

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Posted 5 months ago

“Order arrived quickly, and was as expected.”

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Posted 5 months ago

“Can't understand how a garden centre didn't no that a remote need for candle for outside.found you so purchased it ? ?thanks.”

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Posted 5 months ago

“speedy dispatch - thankyou”

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Posted 5 months ago

“Very easy, fast, and professional service. The materials I chose are high-quality and reasonably priced. I'm very happy I found a company where I can choose from a wide range of products and save time. I highly recommend it Gabriela Aleksandrowicz”

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Posted 5 months ago

“My order of material was delayed but I was kept up to date and offered options. It has now been delivered and I am delighted.”

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Posted 5 months ago

“Ordered a pappellini rug. Excellent customer service. My order was going to be delayed was informed and kept upto date. Ordered delivery before new scheduled date. Love the rug, looks great and looks brilliant. Would definately recommend”

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Posted 5 months ago

“Great service - asked for several samples all supplied within 1/2 days whereas other companies taken far longer .”

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Posted 5 months ago

“Ordered material , took order but material not available till certain date You sent the material on the date in beautiful condition Thank you , you kept me informed art all times”

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Posted 5 months ago

“I ordered a made to measure, corded roman blind from Jane Clayton as it was difficult to find another company that could provide one with a corded mechanism. The blind arrived on time, well packaged and very professionally made. I wouldn't hesitate to purchase from Jane Clayton in the future.”

Jane Clayton 5 star review on 25th November 2025

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Posted 5 months ago

Jane Clayton is rated 4.8 based on 10,866 reviews