Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,011 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,011 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th July 2026

473

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some fabric samples which arrived really quickly. Easy to order and fast efficient service!”

Helpful Report

Posted 5 months ago

“Quick delivery of around a dozen samples …. All gorgeous and so difficult to choose from.. super quality too… placing an order for sure!”

Helpful Report

Posted 5 months ago

“I am very disappointed in the sample that I recieved, it shows no colors just some green leaves, no bird nothing so that I can see what colors are in this fabric, I understand that the fabric is cotton and linen but to not get a sample to see all the colors, it makes it too hard to choose this fabric as a sure purchase.”

Helpful Report

Posted 5 months ago

“First class 5 star service”

Helpful Report

Posted 5 months ago

“Excellent service, fast delivery and great products, highly recommended company.”

Helpful Report

Posted 5 months ago

“Really good service. Samples beautifully presented and obviously treated with care. Good size too and all clearly labelled. Arrived fast. Just as it should be, but so many companies het these things wrong. Huge range, too. Very impressed.”

Helpful Report

Posted 5 months ago

“Excellent quality Such a great choice, excellent quality and quick delivery Why ho anywhere else”

Helpful Report

Posted 5 months ago

“Beautiful fabric & wallpaper samples received from Jane Clayton & Company. Excellent generous size samples enabling you to make a choice with confidence.”

Helpful Report

Posted 5 months ago

“Quick and responsive. The way I like to do my shopping. And good value. My feature William Morris was not yet complete, but very excited for when it is.”

Helpful Report

Posted 5 months ago

“Prompt efficient service.”

Helpful Report

Posted 5 months ago

“Ordered our wallpaper but telephone regarding delivery date . Customer service was excellent and provided the answers I needed. Wallpaper was delivered really quickly (before estimated date). Very satisfied customer. 5 stars 🌟”

Helpful Report

Posted 5 months ago

“First class company from start to finnish”

Helpful Report

Posted 5 months ago

“Fabulous rug at a very competitive price. But what stood out for me was there was only a 3-5 day delivery period (vs 4-6 weeks on other competitors, even physical stores) and AMAZINGLY it arrived on the third day even though I’d only ordered on a Sunday afternoon. Can’t fault this company as I’ve ordered a bespoke made Roman blind before which was excellent.”

Jane Clayton 5 star review on 6th February 2026

Helpful Report

Posted 5 months ago

“Excellent service and the product is just as advertised.”

Helpful Report

Posted 5 months ago

“The product was great quality but the dleivery process was poor. The product was a month behind when it was aiming to be completed by and we received no updates unless we repeatedly chased.”

Helpful Report

Posted 5 months ago

“Superb service - prompt delivery and carefully packaged material”

Jane Clayton 5 star review on 3rd February 2026

Helpful Report

Posted 5 months ago

“Very helpful when the wrong sample was sent. It was a bit confusing as to whether I was dealing with Sanderson, Morris and co or Jane Clayton. They quickly resolved the mistake.”

Helpful Report

Posted 5 months ago

“Jane Clayton were excellent when I was ordering wallpaper. They were extremely efficient and helpful.”

Helpful Report

Posted 5 months ago

“Excellent service. Wallpaper arrived well packed and early!”

Helpful Report

Posted 5 months ago

“Always great service x”

Helpful Report

Posted 5 months ago

Jane Clayton is rated 4.8 based on 11,011 reviews