Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,640 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th February 2026

Lindsey L

Jane Clayton 5 star review on 29th January 2026

Carolyn D

Jane Clayton 5 star review on 25th December 2025

Blase W

Jane Clayton 5 star review on 17th December 2025

Bev J

460

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and selection of made to measure items. Everything is excellent quality.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review ….! We are so pleased to hear that you are happy with your made to measure product and it's great to hear that it gets many admirers! We look forward to hearing from you again soon.

Posted 2 years ago

“Always very happy when dealing with the Jane Clayton company. The products are always good and the company very reliable.”

Helpful Report

Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 2 years ago

“We were terribly happy with our order, the way the beautiful Sanderson fabric was so thoughtfully and carefully packaged and the expedience with which it arrived made the whole process a success!”

Helpful Report

Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 2 years ago

“Lovely wallpaper, safely delivered to us from Europe, no problems at all, very happy with our experience!”

Helpful Report

Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“Bought Sanderson fabric Smoothly shipping overseas Fabric as description Will return for more”

Helpful Report

Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“Happy with service and quality”

Helpful Report

Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“I've ordered curtains from Jane Clayton twice now, and will do so again! The ordering and sizing process was well explained, and the curtains arrived promptly (which isn't a given with many items ordered online these days!). Of course- the quality is most important- The curtains were faultless, and of the highest quality. I will order more!”

Helpful Report

Posted 2 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 2 years ago

“I received really personal and helpful service from this company. They were very informative about the product and we received it quickly and it was so well wrapped and in great condition. I would highly recommend them and will go back there for curtains in the future.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 2 years ago

“Lovely fabric in exactly the colour I was looking for. Made my first pelmet which I’m proud of 😊 Material easy to work with and looks great. Will definitely order again.”

Jane Clayton 5 star review on 4th August 2023

Helpful Report

Posted 2 years ago

Many thanks for your kind review ….! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“I am delighted with the Sanderson fabric I purchased. Fast delivery and a great price. Started my project and it’s looking really good. Thank you for your very efficient service. Regards Marion”

Helpful Report

Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“Excellent service, prompt delivery times.”

Helpful Report

Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“beautiful fabric and great service”

Helpful Report

Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“The Missoni fabrics arrived timely a couple of weeks after I placed the order and are amazing. The packaging was perfect, beyond what I expected as the fabrics were not folded but wrapped around long cardboard tubes. I would certainly consider placing an order again in future.”

Helpful Report

Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 2 years ago

“We placed our order and got it! They don’t respond to emails. No information a head of time as to delivery. The website did the pick any address when you put the postcode in. Not there fault but we had to get 1 packages from another house. Cheaper options and friendly staff who answer the phone. We ended up with a couple of deliveries 1 coming when we where away which had I known I would have asked to hold!”

Helpful Report

Posted 2 years ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 2 years ago

“Ordered a pair of piped cushions to match some Roman blinds that had been made privately. Very happy with the end result and would definitely order again. The only thing that could make the offering better would.be if the piping could be chosen in an alternative fabric.”

Helpful Report

Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order. Within our made to measure cushion service we provide an option to add trimming, this can be placed via our website or by contacting us on email or by phone call. I hope this information helps and we look forward to hearing from you again soon.

Posted 2 years ago

“Beautiful quality”

Helpful Report

Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“Fantastic service and products, thank you”

Helpful Report

Posted 2 years ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 2 years ago

“Excellent tel manner and service ; I would def recommend”

Helpful Report

Posted 2 years ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 2 years ago

“Excellent quality paper, prompt delivery, good prices. Thank you”

Helpful Report

Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“Wide selection of wallpaper and sample service- prices competitive and well packed with minimal wait time - great service all round.”

Helpful Report

Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

Jane Clayton is rated 4.8 based on 10,640 reviews