Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,226 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placing the order was extremely easy and was delivered promptly.”

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Posted 5 years ago

“Whilst exceptionally busy right now Jane Clayton have promptly supplied samples, helped me through the ordering process and dispatched the additional fabric. Great communication and delivery!”

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Posted 5 years ago

“Use Jane Clayton a lot, great to see all the available fabric and wallpaper brands and their made to order products are also very well made,”

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Posted 5 years ago

“Excellent service, fast delivery, quality products”

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Posted 5 years ago

“I've always found this company value for money and with really good customer service.”

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Posted 5 years ago

“Textiles are classy and same can be said for the Service . Friendly advisors who reply promptly to any E Mails and queries. You do get what you pay for with this Company . Enough said .”

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Posted 5 years ago

“Absolutely delighted with my curtains which I received recently. Due to Covid there was a delay,but I decided to wait and so glad I did. They are beautifully made,such lovely fabric. Customer service were excellent keeping me in touch along the way. I would certainly recommend Jane Clayton and look forward to doing business with them again. Thank you”

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Posted 5 years ago

“Excellent speedy service.”

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Posted 5 years ago

“This company customer services are excellent, really helpful and prompt.”

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Posted 5 years ago

“Samples ordered which arrived as expected. Fabric ordered and delivered ( as with swatches, despatched from individual manufacturers) and exactly as described. Well protected during delivery, fabric rolled and arrived increased and in perfect condition”

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Posted 5 years ago

Thank you for your review Elaine! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 5 years ago

“Material arrived quickly as promised. Length was generous.”

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Posted 5 years ago

Thank you for your lovely review Steffi!

Posted 5 years ago

“Excellent service thank you.”

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Posted 5 years ago

Thank you for your review Teresa! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“Beautiful quality and exceptional designs”

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Posted 5 years ago

Thank you for your review Victoria! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 5 years ago

“Easy ordering, fast delivery, good quality fabric.”

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Posted 5 years ago

Thank you for your lovely review Joanne!

Posted 5 years ago

“Amazing service thank you, quick response to email and next day delivery, delighted with our purchases , thank you”

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Posted 5 years ago

Thank you for your review Marilyn! We are pleased to hear that we were able to offer a speedy service.

Posted 5 years ago

“I’m a curtain maker and regularly use Jane Clayton for fabrics. They really do go above and beyond regularly. I would highly recommend them to anyone. Pictures are of a Zoffany fabric.”

Jane Clayton 5 star review on 10th August 2021

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Posted 5 years ago

Thank you for your kind review Yvonne, your curtains look fantastic! We appreciate the recommendation and hope to hear from you again soon.

Posted 5 years ago

“Don't answer calls / Don't return emails / No Way of contacting customer Service despite three calls. Delayed / missed delivery and won't respond”

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Posted 5 years ago

Thank you for your feedback Zahid. We are so sorry to hear that there were problems with reaching us and receiving our emails. We have resent our responses to you so please do ensure you check for these, they may be found in your Junk. We can only apologise for the inconvenience caused by this issue on this occasion. Thank you again for taking the time to leave your review.

Posted 5 years ago

“Very speedy service and wonderful wallpaper covering . I adore it . Thank you so much .”

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Posted 5 years ago

Thank you for your review! We are pleased to hear that you are happy with your order and that we could offer you a speedy service.

Posted 5 years ago

“Very impressed with the way my order was treated. Communication was very prompt, helpful and efficient. Couldn’t fault the staff I had contact with”

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Posted 5 years ago

Thank you for your review Maggie! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“Stunning 🤩”

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Posted 5 years ago

Many thanks for your kind review!

Posted 5 years ago

Jane Clayton is rated 4.8 based on 11,226 reviews