Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,906 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,906 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always really helpful with very quick responses to my emails. My curtains arrived within the expected timeframe and are so lovely. Beautifully and carefully made with great attention to detail and finish. Jane Clayton is a very professional company and I will not hesitate to use them again and will recommend them to friends and family.”

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Posted 5 years ago

Thank you for your kind review Penelope! We are so pleased to hear that you are happy with your made to measure curtains. We appreciate the recommendation and hope to hear from you again soon.

Posted 5 years ago

“I was very happy with my first order but sadly forgot to mention my 10% off voucher :(”

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Posted 5 years ago

Thank you for your review Nicola. We are pleased to hear you are happy with your order! Please keep your 10% voucher to use on your next over over £150!

Posted 5 years ago

“Samples of wallpaper arrived very quickly and when I ordered rolls of wallpaper they arrived also in great time. Would definitely use this company again”

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Posted 5 years ago

Thank you for your review Daphne! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 5 years ago

“Great selection of wallpaper and delivered very promptly. Will use again.”

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Posted 5 years ago

Many thanks for your kind review Sandra! We look forward to hearing from you again!

Posted 5 years ago

“Great service fabric arrived well packaged and very quickly. As a professional bespoke curtain maker I recommend Jane Clayton to all my customers”

Jane Clayton 5 star review on 2nd April 2021

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Posted 5 years ago

Thank you for your kind review Andrea! We are pleased to hear that your fabric arrived promptly and appreciate the recommendation. We hope to hear from you again soon.

Posted 5 years ago

“Quick with samples and even quicker with delivery”

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Posted 5 years ago

Thank you for your review Rose! We are pleased to hear that we were able to offer a speedy service.

Posted 5 years ago

“Excellent service. Very surprised how quickly the order arrived. Definitely recommend”

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Posted 5 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your recommendation and kind review Wendy!

Posted 5 years ago

“I ordered material for a blind from Jane Clayton, having ordered from them before for curtains. I was sent a sample very quickly after ordering one and the efficiency continued when I ordered the material for my blind. Great quality material at a very reasonable price. The material was delivered very quickly after I placed the order.”

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Posted 5 years ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review Amanda!

Posted 5 years ago

“Beautiful curtains. Amazing quality, service and response to emails. Delivered within the 6-8 week time scale for made curtains. Waiting to finish decorating to hang so no photo available. Highly recommended.”

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Posted 5 years ago

Thank you for your review Nicola! We are so pleased to hear you are happy with your made to measure order. We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

“They were really well made and I loved the material. I was very happy with the result and quality.”

Jane Clayton 5 star review on 1st April 2021

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Posted 5 years ago

Many thanks for your kind review Kerry! We are so pleased to hear that you are happy with your made to measure item, we think it looks beautiful!

Posted 5 years ago

“Extensive choice of fabrics, easy to order. Always very high quality workmanship. I've had several pairs of made to measure curtains from Jane Clayton, and have always been delighted.”

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Posted 5 years ago

Thank you for your review Helen! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 5 years ago

“Good sample service and very prompt delivery of wallpaper I ordered. Good website, and plenty of choice.”

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Posted 5 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

“Great selection of really good fabrics and wallpaper. Also really nice people to deal with and everything is sent very quickly. My go-to place.”

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Posted 5 years ago

We are pleased to hear that we were able to offer a speedy delivery and a friendly service. Many thanks for your kind review Angela!

Posted 5 years ago

“On 2 occasions I ordered multiple types of fabric - both orders were delivered within days, all fabric was rolled up on individual long cardboard to prevent creasing, and the length was cut generously i.e. with additional length beyond the specified measure. Delivery format and product quality outstanding. Fabric itself fantastic. As mentioned, after the first order I followed up with a new second order, and had the same great experience. Prior to committing, I had ordered and received small samples which were essential to help in the decision-making.”

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Posted 5 years ago

Thank you for your lovely review, Simone! We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

“Very quick delivery and so helpful on the phone”

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Posted 5 years ago

Many thanks for your kind review, Jill!

Posted 5 years ago

“The members of staff that I spoke to were unfailingly helpful, efficient and friendly.”

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Posted 5 years ago

Thank you for your review, Catherine! We are pleased to hear that we were able to offer an excellent service! We look forward to hearing from you again soon.

Posted 5 years ago

“Lovely helpful people, great range of products.”

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Posted 5 years ago

Many thanks for your kind review!

Posted 5 years ago

“Excellent service and we are thrilled with the wallpaper. Thank you”

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Posted 5 years ago

Thank you for your review, Tracy! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“Good service, material arrived carefully wrapped. Thanks”

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Posted 5 years ago

Thank you for your lovely review!

Posted 5 years ago

“Our order of Mind the Gap Byobu wallpaper arrived very quickly, was in perfect condition and looks AMAZING. The service from Jane Clayton was great amd we will undoubtedly use them again. Great to be able to get this quirky brand too!”

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Posted 5 years ago

Thank you for your kind review, Louise! We are pleased to hear you are happy with your order. We appreciate the recommendation and hope to hear from you again soon.

Posted 5 years ago

Jane Clayton is rated 4.8 based on 10,906 reviews