Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,678 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,678 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 20th February 2026

464

Anonymous

Anonymous // 01/01/2019

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“My delivery hasn’t arrived and it’s been about 2 weeks”

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Posted 4 years ago

“Wonderful selection of quality fabrics and nice to have a discount helps to justify choosing a better fabric. Very rapid delivery”

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Posted 4 years ago

“Very pleased with quality wallpaper and quick delivery”

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Posted 4 years ago

“Everything I’ve ever had from this company has been outstanding - their made to measure stuff is always of the highest/best quality”

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Posted 4 years ago

“Beautifully made curtains. Heading tape was adjusted to correct size which was very helpful. Curtain hooks were also in place. The curtains arrived in a box. I am very pleased with the service and would be happy to use the company again.”

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Posted 4 years ago

“Great service as always. Very prompt delivery.”

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Posted 4 years ago

“Beautifully made set of curtains Recommended”

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Posted 4 years ago

“Fabric was well wrapped and arrived within the timeframe indicated. Will use Jane Clayton again. Happy to recommend”

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Posted 4 years ago

“I found the last remaining rolls of the Osborne & Little wallpaper we wanted at Jane Clayton, which were sent out to us in very good time - and at a lower price than on the O&L website! Very helpful staff and excellent service.”

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Posted 4 years ago

“The staff were very helpful and found the fabric I was searching for. Kept me informed about long wait. Very efficient.”

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Posted 4 years ago

“Ordered curtains in May still not received them. Promised delivery week of 16th August still haven't arrived. No response to last emails of phone messages. Very disappointed”

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Posted 4 years ago

“Excellent service. Very helpful.”

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Posted 4 years ago

“Placing the order was extremely easy and was delivered promptly.”

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Posted 4 years ago

“Whilst exceptionally busy right now Jane Clayton have promptly supplied samples, helped me through the ordering process and dispatched the additional fabric. Great communication and delivery!”

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Posted 4 years ago

“Use Jane Clayton a lot, great to see all the available fabric and wallpaper brands and their made to order products are also very well made,”

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Posted 4 years ago

“Excellent service, fast delivery, quality products”

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Posted 4 years ago

“I've always found this company value for money and with really good customer service.”

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Posted 4 years ago

“Textiles are classy and same can be said for the Service . Friendly advisors who reply promptly to any E Mails and queries. You do get what you pay for with this Company . Enough said .”

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Posted 4 years ago

“Absolutely delighted with my curtains which I received recently. Due to Covid there was a delay,but I decided to wait and so glad I did. They are beautifully made,such lovely fabric. Customer service were excellent keeping me in touch along the way. I would certainly recommend Jane Clayton and look forward to doing business with them again. Thank you”

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Posted 4 years ago

“Excellent speedy service.”

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Posted 4 years ago

Jane Clayton is rated 4.8 based on 10,678 reviews