Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,011 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,011 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th July 2026

473

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The curtains (3 widths each and a checked fabric) were beautifully matched and well made. They were received well before the expected delivery date, too!”

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Posted 3 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains! We look forward to hear from you again soon.

Posted 3 years ago

“Web site easy to use. Quick delivery and we’ll packaged.”

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Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“Fast delivery so very happy”

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Posted 3 years ago

Thank you for your review Vivien! We are pleased to hear that we were able to offer a speedy service.

Posted 3 years ago

“Beautiful wallpaper , packed superbly a little late in arriving however , customer care service was immediate and very helpful about the situation overall very happy with service.”

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Posted 3 years ago

Thank you for your review Samantha! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 years ago

“Great service. I received several samples of the paper to help me make a decision, once I ordered the wallpaper it arrived quickly and was well-packed. I would definitely recommend Jane Clayton”

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Posted 3 years ago

Thank you for your review Margaret! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“The lovely curtain fabric I ordered arrived very quickly and is exactly what I wanted. Great service.”

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Posted 3 years ago

Thank you for your review Karen! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“I wasn’t aware Barnaby Gates was part of Scion. Order arrived very quickly and was well packed. Looks great on the wall.”

Jane Clayton 4 star review on 11th October 2022

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Posted 3 years ago

“Great service and quality”

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Posted 3 years ago

Thank you for your review Colette! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Excellent customer care and great prices. Item ordered was awaiting new print run which then got delayed at customs. I was kept informed at all times in an kindly and efficient manner. All my emails were answered within hours. On arrival with seller they were couriered to me to meet a deadline I had for their arrival. Amazing service. Thoroughly recommend this business.”

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Posted 3 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“Great service, would highly recommend”

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Posted 3 years ago

Thank you for your kind review Julia! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“Great value will use again”

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Posted 3 years ago

Thank you for your lovely review David!

Posted 3 years ago

“Very helpful replies to our questions and prompt delivery”

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Posted 3 years ago

Many thanks for your kind review Peter!

Posted 3 years ago

“The wallpaper is beautiful and the delivery service was outstanding,”

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Posted 3 years ago

Thank you for your review Martha! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Two weeks have passed and my order has still not been shipped!”

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Posted 3 years ago

“Excellent service and very simple to order.”

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Posted 3 years ago

Thank you for your review Christine! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Excellent, quick delivery. Delighted with our purchase which is now on the wall!”

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Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“I am not sure what Scion Living is, but have been asked to review Jane Clayton and Co. This is not a review of Scion Living, nor should they claim it as such. My experience with JC & Co was great. They responded quickly to all of my queries and helped to track my lost order (not their fault, this was DHL). However, I would recommend they switch to using a different courier service, if possible. I realise this review makes me sound slightly mad.”

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Posted 3 years ago

“Professional, helpful and efficient. After a few purchases of fabric, I ordered two pairs of curtains for my elderly neighbour. They were beautifully made. My only suggestion to further improve service would be to offer the excess fabric. I expect if I had asked I could have had it. When I make my own curtains, I like to keep leftover bits for other projects.”

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Posted 3 years ago

“Wallpaper looks good but haven’t done it yet”

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Posted 3 years ago

Many thanks for your kind review Robert!

Posted 3 years ago

“Been using Jane Clayton for the last 7 years fantastic service and quality.”

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Posted 3 years ago

Thank you for your review Louise! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

Jane Clayton is rated 4.8 based on 11,011 reviews