Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,678 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,678 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 20th February 2026

464

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought some fabric I had wanted in the sale and am delighted with it. Great service and good price.”

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Posted 4 years ago

It's great to hear that we were able to offer a competitive price and excellent service. Thank you for your review!

Posted 4 years ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review!

Posted 4 years ago

“After my parcel went missing l rang and spoke to Jasmin who was very helpful the order was resent out that day and l received it the following day. Very fast and efficient service.”

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Posted 4 years ago

Thank you for your review Michelle! We are pleased to hear that we were able to offer a speedy service for your replacement order.

Posted 4 years ago

“The fabric is just what we were looking for and very good quality”

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Posted 4 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“Wallpaper samples arrived in good time and when wallpaper choice was made, ordering on line was straightforward and paper arrived promptly and in good order.”

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Posted 4 years ago

Many thanks for your kind review Heather!

Posted 4 years ago

“Very prompt delivery and well packaged. The wallpaper is superb, top quality and beautiful colours. Haven’t applied to wall yet but I know it’ll be a breeze to put up. I’ve used this paper before and it’s easy to apply and looks very luxurious. I would be happy to buy from this company again.”

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Posted 4 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your wallpaper and we hope to hear from you again soon.

Posted 4 years ago

“Super support, quick delivery, good quality. Thank you. I’m very happy with the fabrics.”

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Posted 4 years ago

Thank you for your review Maria! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Efficient service. Easy to talk to and helpful”

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Posted 4 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Many thanks for your kind review!

Posted 4 years ago

“I am very happy with the service I received especially when I asked to change my order. It was all handled without any difficulty,”

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Posted 4 years ago

Thank you for your review Pauline! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Great choice Great prices Website comprehensive”

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Posted 4 years ago

Thank you for your lovely review Alan!

Posted 4 years ago

“Really excellent website, easy ordering process and a very fast delivery service.”

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Posted 4 years ago

Thank you for your review Claire! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Just what I needed, delivered for when I needed it.”

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Posted 4 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“Timely arrival. Excellent product (feathers wallpaper) Decorator enjoyed putting it on the wall...easy Thanks”

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Posted 4 years ago

Many thanks for your kind review Barbara!

Posted 4 years ago

“Faultlessly made curtains and blinds. Beautiful fabrics. Delivered on time at a very competitive price. Very happy customer.”

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Posted 4 years ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review!

Posted 4 years ago

“Beautifully made blinds, super communication.”

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Posted 4 years ago

Thank you for your review Lisa! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“We were delighted with our unusual blinds and the staff were exceptionally helpful when we ordered. However we would have liked better information on the delivery date.”

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Posted 4 years ago

Thank you for your lovely review Peter! We are so pleased to hear that you are happy with your made to measure product and our customer service! We appreciate your feedback and hope to hear from you again soon.

Posted 4 years ago

“Extremely helpful when I rang them to check suitability of my chosen wall paper for a bathroom. Sample arrived quickly as did my order. Competitively priced too.”

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Posted 4 years ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review!

Posted 4 years ago

“Quick delivery 5* service”

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Posted 4 years ago

Thank you for your review Ann! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Great service, lovely product and looks good in our hallway.”

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Posted 4 years ago

Thank you for your review Daiva! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Amazing service, the lady I called could not of been more helpful and genuinely lovely l. I was so impressed by the service from start to finish, and being able to reserve a roll was great. Quick delivery. Wallpaper quality was fantastic, looks amazing on the wall and was a dream to put up. 10/10 recommend. Thank you!”

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Posted 4 years ago

Thank you for your lovely review Gemma! We are so pleased to hear that you are happy with your order and the service you experienced. We look forward to hearing from you again soon.

Posted 4 years ago

Jane Clayton is rated 4.8 based on 10,678 reviews