Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,887 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 18th May 2026

474

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered wallpaper on 17th December with delivery quoted as 3-6 days. Money taken immediately, dispatch notification still not yet received, 4 emails sent, no response to any, about to raise a dispute to get funds back. Go somewhere else”

Helpful Report

Posted 5 years ago

“Excellent service and information on delivery given”

Helpful Report

Posted 5 years ago

“Excellent service, excellent price. Ordered over the phone. Speedy delivery. Very happy!!🤗”

Helpful Report

Posted 5 years ago

“Helpful and efficient”

Helpful Report

Posted 5 years ago

“Always very helpful and efficient whoever I speak to. Always easy and straightforward to place an order.”

Helpful Report

Posted 5 years ago

“Excellent service and communication, the personal touch which is always welcome. Good price too, cheaper than I found elsewhere. I would definitely shop here again.”

Helpful Report

Posted 5 years ago

“Order taken efficiently. Delivery on time. No problems at all.”

Helpful Report

Posted 5 years ago

“Ordered fabric which turned out to be out of stock. The company instantly emailed me offering a refund and also suggested some alternatives. I went with an alternative and the fabric arrived swiftly afterwards. Very happy 😃”

Helpful Report

Posted 5 years ago

“Very helpful and prompt delivery.”

Helpful Report

Posted 5 years ago

“Très réactif et agréable.”

Helpful Report

Posted 5 years ago

“Would recommend this company.”

Helpful Report

Posted 5 years ago

“Great service and great paper. I've not wallpapered for a while and this was a dream to work with. I've loved the pattern for years just took me some time to finally get around to hanging it!”

Helpful Report

Posted 5 years ago

“Excellent and quick service, wide range of stock”

Helpful Report

Posted 5 years ago

“I ordered some plain pink wallpaper that turned out to be a completely different shade from the one showed on the website. Customer service was super kind and quick to reply but I had to assume the returning costs. I wouldn't order any wallpaper without having a sample first, since it seems very difficult for the modern screens to reflect the right shade of these wallpapers.”

Helpful Report

Posted 5 years ago

“lovely rug”

Helpful Report

Posted 5 years ago

“Most impressed good service very friendly. Lady and speedy delivery Thank you so much , hope it looks as good up as it does on the roll Mrs F M Collier”

Helpful Report

Posted 5 years ago

“A clear easy to navigate website and very quick delivery. Completely satisfied.”

Helpful Report

Posted 5 years ago

“Easy ordering, quick delivery, in time for me to wallpaper before Christmas! Great quality wallpaper. Many thanks and will return for paper for stairs/landing.”

Helpful Report

Posted 5 years ago

“Excellent service from Jane Clayton, responded to queries by email very quickly and order was delivered promptly. Wouldn’t hesitate to use again.”

Helpful Report

Posted 5 years ago

“Wow! Excellent service. Initially i knew there would be a delay and they kept me properly updated, and then, as if by magic, i was told it had come and it arrived less than 24 hours later - all safe and sound.”

Helpful Report

Posted 5 years ago

Jane Clayton is rated 4.8 based on 10,887 reviews