Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,014 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,014 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th July 2026

473

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Forest mural wallpaper by borestapeter was the easiest paper I’ve ever put up. No join lines at all. Perfect quick delivery and I had a couple of questions answered swiftly by the Jane Claytons staff I certainly recommend for swift service and a friendly voice at the end of the telephone.”

Jane Clayton 5 star review on 29th January 2021

Helpful Report

Posted 5 years ago

“Money taken from our account for the product but they Forgot to send off the wallpaper. Had to ring to get it sent after 8 days. Lost my decorators slot so still not done. Not thrilled”

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Posted 5 years ago

Thank you for your feedback Michael, we really appreciate it. A member of the team will be in touch to discuss this with you.

Posted 5 years ago

“Speedy delivery and excellent communication”

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Posted 5 years ago

“Excellent service and very quick delivery”

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Posted 5 years ago

“Efficient, helpful and prompt delivery.”

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Posted 5 years ago

“Prompt delivery. Easy to order. Thank you”

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Posted 5 years ago

“The blind made is beautiful, the time it took was about 6 weeks, that included XMAS & New Year. I am delighted with the price, blind and quick response time when i asked a question. I will definitely use again.”

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Posted 5 years ago

“thank you very much speedy delivery...”

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Posted 5 years ago

“Excellent service and delivery times”

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Posted 5 years ago

“Great service and huge choice of fabric”

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Posted 5 years ago

“My fabric arrived very quickly and well wrapped up. It is beautiful and exactly what I wanted. I will definitely do business with this company again.”

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Posted 5 years ago

“Fab.... ordered paper came within 2 days and packaged well.will use again unusual for such good service especially in current climate so well done to you all.”

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Posted 5 years ago

“Quick and easy to order so thank you”

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Posted 5 years ago

“Service ok but quite slow to answer questions”

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Posted 5 years ago

“Fabric great, I was given the wrong width details which could have resulted in me ordering the wrong amount !!!”

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Posted 5 years ago

Thank you for your review Sian, a member of the customer service team will be in touch to discuss this with you.

Posted 5 years ago

“Thank you for prompt attention to sending my samples. My paper arrived within 10 days of ordering. Absolutely over the moon!”

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Posted 5 years ago

“Large collection of fabric. Very fast delivery. An issue at checkout that was compensated by a very helpful customer service assistant. Very happy and will use again”

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Posted 5 years ago

“Worth waiting for”

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Posted 5 years ago

“Always a prompt service”

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Posted 5 years ago

“Excellent customer service on keeping me updated on my out of stock order and when it would be available. Actual wallpaper is just perfect, would highly recommend using Jane Clayton”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 11,014 reviews