Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,887 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 18th May 2026

474

Anonymous

Anonymous // 01/01/2019

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“Excellent device , quick delivery !”

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Posted 5 years ago

“Very pleased with the prompt delivery and quality of the wallpaper.”

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Posted 5 years ago

“Fast service, good quality products and good value for money”

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Posted 5 years ago

“Very disappointed that you advertised the product to be available but it was out of stock, even though you knew it was out of stock you still continue to advertise the prodcut as being avilable online now having to wait 3/4 days for my money back.”

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Posted 5 years ago

“Good website. Prompt acknowledgement. Quick delivery.. My number one shop for decorating my home”

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Posted 5 years ago

“From a very user friendly website to a prompt delivery of samples and then the actual order. Very good option to source fabrics and much more.”

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Posted 5 years ago

“Always a great service! Thank you”

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Posted 5 years ago

“Fantastic service. I thought I had messed up my order and so I messaged them and they sorted it out and kept me informed about the delivery of my wallpaper which came earlier than expected”

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Posted 5 years ago

“Extremely efficient and professional service, I am delighted with my purchase of furnishing fabric.”

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Posted 5 years ago

“Very efficient and professional service. It is nice to depend on this when a material requirement is needed on time.”

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Posted 5 years ago

“Lovely material and true to the colour on the website just what I wanted and very reasonable. The packaging was perfect to, it arrived crease free somewhat to my surprise. I am glad I waited for the suppliers to get it back in!! Thank you I won’t hesitate to order from you again.”

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Posted 5 years ago

“Very fast delivery, and a great price. Wallpaper was perfect, room looks great. Thanks”

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Posted 5 years ago

“I was very happy with our purchase. I received e mail up dates on delivery. It came promptly. Would buy with confidence another time.”

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Posted 5 years ago

“I wish I could give this zero stars! I ordered several wallpaper samples in September and today I got an email notification that a couple of them had been dispatched. What kind of strange company sends SAMPLES 4 months after they've been requested?! Bizarre.”

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Posted 5 years ago

“Great choice of products and prompt delivery. Well run business”

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Posted 5 years ago

“Excellent help with measurements. Rolls were delivered within 4 days of order. Definitely use Jane Clayton again bit sorry now I’ve used a high street shop before as there service was nowhere near as good. Hopefully I place another order soon”

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Posted 5 years ago

“I called the team to check on a delivery progress clearly impacted by holiday period and virus. The lady there was amazingly helpful and caring. Five stars all the way”

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Posted 5 years ago

“Great quality rug and excellent efficient service.”

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Posted 5 years ago

“Placed my order 2 weeks ago and I have not had any communication or email yet of when it will be delivered. I am cancelling the order. Hoping to get my refund as fast as my money was taken. Not buying from this shop any more”

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Posted 5 years ago

“A very reliable service. Although one of the fabrics is out of stock due to Covid, we have still received excellent communications and updates. Thank you”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 10,887 reviews