Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,180 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,180 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 4th September 2026

476

Anonymous

Anonymous // 01/01/2019

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“Great service from Jane Clayton. We had a small problem with a blind we bought some time ago and the staff sorted it out for us very quickly. Thank you”

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Posted 1 year ago

“All ordered fabric samples arrived swiftly and size of samples were large enough to make a decision as to appropriateness of projects. Sticky labels on back of samples are excellent information reference so there's no need to go back online to search out details.”

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Posted 1 year ago

“I ordered 4 free samples of wallpaper but unfortunately the samples were so small it was impossible to get the overall effect of the paper on the wall although I could see the paper quality was good. Perhaps if there was a very small charge for the samples you could afford to send out bigger pieces”

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Posted 1 year ago

“Excellent quality paper and fast delivery, would definitely recommend.”

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Posted 1 year ago

“I haven’t received it yet!”

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Posted 1 year ago

Hi there Alynn, Thank you for taking the time to leave a review, and I'm sorry to hear you haven't received your samples yet. Our Customer Service team will be in touch with you directly to discuss a resolution. Best wishes, Jane Clayton & Company

Posted 1 year ago

“Mailed me what I asked for quickly”

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Posted 1 year ago

“All very easy. I ordered, paid, and the wallpaper was delivered. I liked the fact that the company sent me the delivery information and it was easy to track my package.”

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Posted 1 year ago

“Very quick & efficient samples service”

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Posted 1 year ago

“So very easy to order, beautifully made, delivery courier could have been better because they sent the parcel to the wrong depot so it was 5 days late, and it had clearly been opened prior to delivery, but no harm done.”

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Posted 1 year ago

“Very easy to order. I didn’t need a sample as I already had one through a furniture company. Delivery was prompt and well packaged.”

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Posted 1 year ago

“Very helpful and order arrived incredibly quickly, thank you for such good service.”

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Posted 1 year ago

“Very fast delivery and mostly nice samples. The only thing I would say is we had one pattern with very large repeat and the sample sent was basically a blank pice of cream paper.”

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Posted 1 year ago

“Ordered samples of wallpaper Super quick delivery About to place an order As always Great service”

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Posted 1 year ago

“Samples arrived beautifully presented in a decent time frame. Good size samples.”

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Posted 1 year ago

“Love the sample need a sale price as it's going to cost too much money unless you can give a discount on having too lots as I have a large lounge window and a smaller dinning room one x”

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Posted 1 year ago

“Great selection of Wallpaper, fast delivery. It looks amazing!”

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Posted 1 year ago

“Amazing enormous choice of fabrics in a very wide price range.”

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Posted 1 year ago

“Paper was out of this world ,Loved it , once it's up I will upload a photo . Got the best price on it ,I also bought a Ralf Lauren paper at a great price , This will be my go to site for paper from now on . Maggie E”

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Posted 1 year ago

“Speedy arrival of wallpaper samle. We may order a William Morris design.”

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Posted 1 year ago

“Ordered a new area rug on March 29th. Received it July 3rd, only to notice major quality issues. Pieces of string poking out all over the carpet, ragged edges, stained portions of the rug. Totally not worth $800+ that we spent. We are extremely disappointed.”

Helpful Report

Posted 1 year ago

Hi there Marissa, Thank you for taking the time to leave us a review, and we are sincerely sorry for the condition of the rug you have received. I can assure you that this is not standard, and has been raised to a senior level directly with Asiatic. I can see that our Customer Service team are in touch with you, so please be assured that we will work to provide you with a full resolution as soon as we possibly can. Please don't hesitate to reach out to us if you have any further questions in the mean-time, by responding via the existing email trail. Apologies once again for the disappointment, and we will be in touch with a further update soon. Best wishes, Jane Clayton & Company

Posted 1 year ago

Jane Clayton is rated 4.8 based on 11,180 reviews