Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,678 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,678 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 20th February 2026

464

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived well packed and quickly. I love the fabric but I thought it was velvet, what I received is more like velour.”

Helpful Report

Posted 4 years ago

Many thanks for your kind review Amanda! We are pleased to hear that we were able to offer a speedy delivery service. Please don't hesitate to be in touch if we can help with ordering a sample for you.

Posted 4 years ago

“Thank you my order arrived so quickly and just what I was looking for”

Helpful Report

Posted 4 years ago

Thank you for your review Emily! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Gorgeous wallpaper by Manuel Canovas - L’Envol. Delivered promptly and well packaged so no damage to the rolls whatsoever”

Helpful Report

Posted 4 years ago

Thank you for your review! It is great to hear that you are happy with your order.

Posted 4 years ago

“Brilliant service. I'll definitely use them again.”

Helpful Report

Posted 4 years ago

Thank you for your kind review Genevieve, we look forward to hearing from you in the near future!

Posted 4 years ago

“Fabulous service Efficient and helpful staff”

Helpful Report

Posted 4 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“Delivery took about a week, but unusually Jane Clayton staff were on to it before I might have queried it. All arrived safely now. Thanks”

Helpful Report

Posted 4 years ago

Thank you for your feedback Pamela, we are sorry that your order took longer to arrive than expected but are very pleased to hear that it has arrived safely now! We will look forward to hearing from you again.

Posted 4 years ago

“I ordered wallpaper which arrived promptly and looks beautiful. Very pleased with the service.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“Really helpful on the phone and super quick delivery”

Jane Clayton 5 star review on 13th July 2021

Helpful Report

Posted 4 years ago

Thank you for your review Alexandra, your bedroom looks great! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“I am still waiting for my delivery and have had no email”

Helpful Report

Posted 4 years ago

Thank you for your review Jacqueline, we are very sorry to hear this and a member of the team will be in touch to help as soon as possible.

Posted 4 years ago

“Ordered wallpaper over the weekend and by the Tuesday it was here. Amazing service.”

Helpful Report

Posted 4 years ago

Many thanks for your kind review Louise!

Posted 4 years ago

“Samples arrived promptly. Material ordered and delivered . Whole process really easy and will definitely order material again.”

Helpful Report

Posted 4 years ago

Many thanks for your kind review Maria! We look forward to hearing from you again soon.

Posted 4 years ago

“Fast efficient service would definitely recommend.”

Helpful Report

Posted 4 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“I found Pushkin wallpaper to be excellent quality product, straightforward to hang (according to my decorator) and looks great. The end to end service provided by Jane Clayton was first class. Easy purchase process, very competitive price and quick delivery. Who could ask for more? Thanks”

Helpful Report

Posted 4 years ago

It's great to hear that we were able to offer a competitive price and speedy service, we are pleased to hear that you are happy with your order. Thank you for your review Teresa!

Posted 4 years ago

“Excellent service and delighted with my purchase! Will definitely use again! Thanks”

Helpful Report

Posted 4 years ago

Thank you for your review Linda! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Friendly, helpful , efficient, an excellent service .”

Helpful Report

Posted 4 years ago

Many thanks for your kind review Margaret!

Posted 4 years ago

“Excellent 'customer service' on phone, then order when placed was quickly despatched, well packed, and the wallpaper and fabric was just what we had hoped for. 5* company.”

Helpful Report

Posted 4 years ago

It's great to hear that we were able to offer an excellent service and speedy service. Thank you for your review Sylvia!

Posted 4 years ago

“Outstanding service - excellent customer advisers and very fast & efficient delivery. Would recommend to all. Thank you !”

Helpful Report

Posted 4 years ago

Thank you for your review Sharon! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Fabulous selection of wallpapers at competitive prices, speedy efficient delivery.”

Jane Clayton 5 star review on 12th July 2021

Helpful Report

Posted 4 years ago

Thank you for your review Lee, your bathroom looks fantastic! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Very happy with my purchase - Nina Campbell’s Collioure - and it arrived within 2/3 days.”

Helpful Report

Posted 4 years ago

Thank you for your review Jane! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Great selection of brands alongside friendly and helpful service.”

Helpful Report

Posted 4 years ago

Many thanks for your kind review Lucinda!

Posted 4 years ago

Jane Clayton is rated 4.8 based on 10,678 reviews