Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,018 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,018 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 27th July 2026

474

Anonymous

Anonymous // 01/01/2019

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“Just received my fourth pair of made to measure curtains from Jane Clayton and have been delighted with all of them. The dimensions are exact and they're made to a really high standard. The choice of fabric is amazing.”

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Posted 5 years ago

“Went slightly barmy and treated the walls to Farrow & Ball wallpaper, great price, fabulous service, packed and delivered will total care. Very impressed. Thank you”

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Posted 5 years ago

“Unfortunately my rug was very late due to Covid but also it has arrived in the wrong colour. Hopefully customer service can resolve as they have been helpful so far.”

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Posted 5 years ago

“Great service and speedy delivery.”

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Posted 5 years ago

“I can higly recommend Jane Clayton. Fabric als expected, well packed and so fast! Delivery to Germany within eight days! Thank you!”

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Posted 5 years ago

“Myfi and Ella managed the entire order , both were extremely helpful , courteous and helpful, great service throughout , all very much appreciated - thank you . Charles Friskney”

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Posted 5 years ago

“Ordered this wallpaper which looked stunning online but your never sure what the reality will be. Well I needn’t have worried as it was even more stunning in real life. Although I’m not a fan of DPD delivery and true to form there was an issue with delivery Jane Clayton sorted it all out straight away. Brilliant xx”

Jane Clayton 5 star review on 15th December 2020

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Posted 5 years ago

“Great service and choice”

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Posted 5 years ago

“Great service Wallpaper came within days of ordering. Saved money on it too.”

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Posted 5 years ago

“Service great. Wallpaper slightly difficult to apply”

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Posted 5 years ago

“Order arrived quickly and the wallpaper I ordered was beautiful and safely packaged. No complaints from me!”

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Posted 5 years ago

“Excellent service very happy with my wallpaper what else can I say 5stars”

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Posted 5 years ago

“Order was exactly as requested. Very neatly packed.”

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Posted 5 years ago

“All the staffs are very helpful. Even I need to return some item recently they are fast to reply and order the correct item immediately.”

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Posted 5 years ago

“I bought a couple of rolls of Sanderson wall covering and the price was very competitive. Due to supply problems the product was delivered later than initially expected. However, the company kept me up to date on the updated delivery date and I was impressed when they arrived as promised.”

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Posted 5 years ago

“Received my wallpaper on the 19th November, ordered early to make sure I had plenty of time before the decorator stated on the 7th December, we decided not to wallpaper the full room instead just doing feature walls, therefore wallpaper left over without bring unwrapped. Telephoned today, 14th December, to be informed only full orders were returnable, so to future customers beware, no returns for wall paper unless the full order, I was going to order curtains and cushions from Jane Clayton, will now be looking for another supplier.”

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Posted 5 years ago

“Very pleased with my recent purchase. Thank you to Lydia for her care and attention , nice to receive some good old fashioned customer service. First time I have used Jane Clayton but it won’t be the last and I can recommend them for a trouble free buying experience.”

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Posted 5 years ago

“Excellent! I am really pleased with my cushions. Thank you.”

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Posted 5 years ago

“Great service and delighted with Bodega Rug!”

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Posted 5 years ago

“Great after sales service - would have been excellent if you'd not switched your phones off thanks to Black Friday contact volumes - but resolved everything fully, just a little slower and dis-jointed than I would have preferred.”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 11,018 reviews