Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,170 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,170 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 2nd October 2026

478

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had an excellent experience purchasing our Morris & Co wallpaper. Service was efficient, with prompt delivery and clear, reliable communication throughout. The delivery dates were accurate, which meant our decorator could begin work right on schedule without any delays. Everything arrived in perfect condition, and the entire process was smooth from start to finish. Fantastic service all around - I would highly recommend Jane Clayton to anyone looking for beautiful wallpaper, dependable delivery, and truly swift service.”

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Posted 6 months ago

“Still have not gotten my samples nor a email Stating that it’s shipped. It’s been a long time too so the lack of communication to me is the most horrible thing a company can do .”

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Posted 6 months ago

“Excellent company. Knowledgeable and helpful team who are keen and seem delighted to help.”

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Posted 6 months ago

“Great service”

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Posted 6 months ago

“A really nice company and very helpful”

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Posted 6 months ago

“Very helpful customer service. I was my ordering my first ever made to measure curtains so had many questions, the team was very helpful and patient! Curtains turned out lovelly.”

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Posted 6 months ago

“swatch arrived nicely packaged and on time. now i have to decide!! thank you!”

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Posted 6 months ago

“Requested samples which arrived next day. Very generous sized samples which I appreciated.”

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Posted 6 months ago

“Excellent.”

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Posted 6 months ago

“Kindly resent samples. And I have selected one. Thank you”

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Posted 6 months ago

“Excellent service, easy to order and quick response when I queried expected delivery time. The only holdup was with UPS who had to be chased when they failed to deliver when promised.”

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Posted 6 months ago

“Goods came promptly. Great quality wallpaper and lining paper.”

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Posted 6 months ago

“Delivery was right on time, bravo!”

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Posted 6 months ago

“I Ordered 2 cushions using the Jane Clayton bespoke making service. Ordering process was very easy to use, and they arrived within 28 days of me placing the order. They are absolutely stunning and beautifully made. 5 Stars Jane Clayton.”

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Posted 6 months ago

“Website was fabulous. Such a selection. Fabric received was such high quality. Ten out of ten from me.”

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Posted 6 months ago

“Samples arrived quickly. Recommended.”

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Posted 6 months ago

“Great service beautiful fabric will certainly shop there again”

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Posted 6 months ago

“Extremely efficient communication and delivery of stunning fabric”

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Posted 6 months ago

“Had a few issues with the rug not coming into stock for a few months after ordering. But the kept in great fast communication with me, keeping me in the loop. I would order again 100%.”

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Posted 6 months ago

“Excellent service, ordered samples easily and subsequently placed an order for wallpaper which was much better value than on other sites. The website is a bit but once I’d realised had no issues.”

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Posted 6 months ago

Jane Clayton is rated 4.8 based on 11,170 reviews