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Jane Clayton Reviews

4.8 Rating 10,629 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 10,629 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Jane Clayton Reviews
Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Carol M
Verified Buyer
“Very impressed with Jane Clayton. Telephone calls and emails are answered by highly motivated, knowledgeable and friendly staff. It was a pleasure to deal with this company. Thank you.”
Helpful Report
Posted 1 year ago
Claire B
Verified Buyer
“Lovely fabric at a good price, especially with the sale. Website was very difficult to use as it wasn't fully functional between three browsers, two mobile phones. Eventually worked using Chrome on a desktop.”
Helpful Report
Posted 1 year ago
Christine B
Verified Buyer
“Great to a find company which offers a fair sample service. My sample arrived within a week a we're nicely presented along with all the relevant information. Would definitely recommend this company.”
Helpful Report
Posted 1 year ago
Carol S
Verified Buyer
“Great website. Lots of choice and ideas. Samples delivered quickly.”
Helpful Report
Posted 1 year ago
Theodor V
Verified Buyer
“The carpet we bought sheds a lot. I filled the vacum 4 rounds added a picture of the shedding. Still sheds after 2 weeks and we need to vacuum every 3 days. Also it still has a strong smell similar with manure that hasn't aired out yet, and we've had it for 2 weeks now. It also came with some patches where the strands seem to be clumped together like a patch of glue that won't come apart. The colours though are as promised. I wouldn't recommend.”
Helpful Report
Posted 1 year ago
Adriana K
Verified Buyer
“Hello, quick and profesional approach, The fabrics are very good quality.”
Helpful Report
Posted 1 year ago
Nicola C
Verified Buyer
“I’ve phoned a couple of time due to queries on wallpaper. The service I received was the very best, polite, friendly & my queries solved.”
Helpful Report
Posted 1 year ago
Judith C
Verified Buyer
“Wallpaper was competitive price and delivered well packed within stated timeframe”
Helpful Report
Posted 1 year ago
Frances C
Verified Buyer
“Lovely selection of fabrics”
Helpful Report
Posted 1 year ago
Martin B
Verified Buyer
“Excellent service. If you have a problem they can fix it on the phone. 👍”
Helpful Report
Posted 1 year ago
Mandy T
Verified Buyer
“From browsing the website through to the arrival of my purchase everything seemed simple and straightforward Item was extremely well packaged so no risk of damage”
Helpful Report
Posted 1 year ago
Aegis I
Verified Buyer
“Fabulous service, great range, easy to search, speedy samples.”
Helpful Report
Posted 1 year ago
Alison E
Verified Buyer
“Very speedy delivery of my wallpaper which was excellent quality and a reasonable price”
Helpful Report
Posted 1 year ago
Christina C
Verified Buyer
“The team at Jane Clayton have been extremely helpful and would highly recommend this company.”
Helpful Report
Posted 1 year ago
Hazel B
Verified Buyer
“Order delivered in good condition. Customer service excellent when I had made a mistake with the order.”
Helpful Report
Posted 1 year ago
Carol D
Verified Buyer
“Great tanager of wallpaper at a good price, really helpful staff, fast delivery. Fully recommend”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service lovely wallpaper”
Helpful Report
Posted 1 year ago
Steve B
Verified Buyer
“I have not received anythibg as yet!”
Helpful Report
Posted 1 year ago
Pauline T
Verified Buyer
“Fantastic choice of beautiful wallpapers and excellent customer service. Bit pricey but exquisite quality with wow factor results!”
Helpful Report
Posted 1 year ago
Gill B
Verified Buyer
“Fabrics arrived after a short delay and I am delighted with the cushions I have made. Thankyou for your customer service.”
Helpful Report
Posted 1 year ago
Jane Clayton is rated 4.8 based on 10,629 reviews
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