IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my second pair from IOLLA and they were so easy to order. Delighted with them after they arrived in less than two weeks”

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Posted 5 years ago

Thank you for your review James! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Great service and well informed and helpful staff. Will definitely continue to shop here.”

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Posted 5 years ago

Thank you for your review Richard! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Great shop in Edinburgh with great people working there.”

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Posted 5 years ago

Thank you for your review Angela! I'll be sure to pass your kind words onto the Edinburgh team as I know they'll be delighted to hear!

Posted 5 years ago

“Brilliant as always”

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Posted 5 years ago

Thank you for your review Oliver! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“So happy, good quality, very convenient price and got them very soon.”

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Posted 5 years ago

Thank you for your review Shahrzad! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“The service, even during lockdown, was exceptional and the glasses are high quality, look great and fit perfectly. Couldn't be happier with them.”

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Posted 5 years ago

Thank you for your review Gordon! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Would definitely recommend Iolla - the glasses are beautiful, the online ordering process was quick and easy, and the delivery was also super quick!”

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Posted 5 years ago

Thank you for your review Clare! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Great variety to choose from at ana amazing price. Delivery service also a fab idea. Definitely recommend this company to friends and family.”

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Posted 5 years ago

Thank you for your review Shirley-Ann! We're so happy to hear you love your new glasses!

Posted 5 years ago

“Very pleased with service and glasses”

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Posted 5 years ago

Thank you for your review Marie! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Love my new glasses. staff were very helpful in the shop”

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Posted 5 years ago

Thank you for your review Sheena! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“I love Iolla and recommend them to everyone. Even during lockdown it has been so easy to replacement glasses. Brilliant specs and great value for money”

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Posted 5 years ago

Thanks for taking the time to write such a lovely review Mo, we really appreciate it!

Posted 5 years ago

“Excellent helpful service despite the COVID restrictions”

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Posted 5 years ago

Thank so much Sarah. We are delighted you had a great IOLLA experience!

Posted 5 years ago

“I went into the Finnieston store, the store was super clean and covid secure. The staff were so helpful and let me try on glasses to have a look at them. I ordered and paid for my glasses while in store and was told they would be delivered within 10-14 days .. I received my glasses 6 days later! Absolutely brilliant service and gorgeous glasses. I am obsessed with mine and love the clip on shades that I bought with mine ! I have recommended these glasses to everyone who has commented on them so far !!”

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Posted 5 years ago

Thank you for writing such an amazing review Alveena! I'll make sure to pass on your kind words to the team at IOLLA Finnieston.

Posted 5 years ago

“Had a problem with my glasses and iolla were great to deal with and replaced the frames with no issue.”

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Posted 5 years ago

So glad we managed to sort this out for you and get your lovely glasses up and running! Thanks for the great review Hazel

Posted 5 years ago

“great service great frames!”

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Posted 5 years ago

Thank you for your great review!

Posted 5 years ago

“My 1st visit as recommended by my daughter Great experience with excellent service. Delighted with my specs”

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Posted 5 years ago

Thank you Joyce! We're so pleased to hear that you love your specs

Posted 5 years ago

“Very happy with my new glasses and the instore staff we're great!”

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Posted 5 years ago

We are delighted that you had a great IOLLA experience. Thanks for the great review Christopher!

Posted 5 years ago

“Very pleasant experience and no pressure to buy “ designer frames” . I shall but more glasses fro Iolla”

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Posted 5 years ago

We'd be delighted to see you back in our showroom any time. Thanks Stewart!

Posted 5 years ago

“love the customer service, easy to use website to book an appointment. The staff were expecting me and i had the shop to myself. It was very relaxed and i loved the honest opinions of the staff member. I have recommended to all of my friends”

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Posted 5 years ago

Thanks for taking the time to write such a lovely review Alexandra. I'll be sure to pass your kind words onto our showroom team!

Posted 5 years ago

“Love my new glasses. Ordered and delivered in perfect condition!”

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Posted 5 years ago

We're so pleased to hear you love your new glasses. Thanks Angus!

Posted 5 years ago

IOLLA is rated 4.9 based on 5,074 reviews