IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service very pleased with the attention paid, extremely pleased with glasses”

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Posted 5 years ago

Thanks for your kind review John, it's really appreciated!

Posted 5 years ago

“The two staff members at the Finnieston shop were friendly and professional. I felt really safe and at ease in the shop with all the covid19 precautions taken and clearly explained. I could try on any glasses I wanted still as long as I put them down to get cleaned afterward. Really happy with my new glasses!”

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Posted 5 years ago

We are so pleased you had such a great experience and that you love your new glasses. I'll be sure to pass on your kind words to the team at Finnieston. Thanks Parris!

Posted 5 years ago

“I'm used to paying over the odds just to be able to see correctly. I decided to use Iolla on recommendation from a colleague. Didn't regret it. Glasses arrived and great quality. Equal to Rayban etc. Required adjustment however this was very easy. Just popped into the store and the staff adjusted there and then. Would 10/10 recommend.”

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Posted 5 years ago

Thanks for writing such an amazing review Ryan. We are delighted that you love your glasses!

Posted 5 years ago

“Just all good”

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Posted 5 years ago

Thanks Andy. We're so pleased you had a good IOLLA experience!

Posted 5 years ago

“Excellent service and selection of frames at an incredible price for a prescription like mine - I’ve already recommended to all my family and friends. Thank you so much for my new spex, I love them!”

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Posted 5 years ago

You are more than welcome Victoria! We are delighted that you love your spex. Thanks for writing such a lovely review!

Posted 5 years ago

“Really great service. Quick and pleasant. Have recommended to friends and family.”

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Posted 5 years ago

Thanks for the recommendation and the lovely review Eithne!

Posted 5 years ago

“I had asked for the wrong prescription and they very kindly sorted it out for me, also love my glasses!”

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Posted 5 years ago

Thanks Beth! We're always happy to help. We're delighted that you love your glasses.

Posted 5 years ago

“Great service. Fashionable frames Very good prices”

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Posted 5 years ago

Thank you so much Michael! We really appreciate your lovely review!

Posted 5 years ago

“Wonderful service. Given the pandemic I was sceptical of getting glasses at this time but the staff were all brilliant and so helpful and informative. That was my first experience with IOLLA but it definitely won’t be my last!”

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Posted 5 years ago

Thank you so much Rebecca. We'd be delighted to see you back in our showroom any time!

Posted 5 years ago

“Good , friendly staff a great experience”

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Posted 5 years ago

Thank you so much Murray! We're delighted you had a great IOLLA experience!

Posted 5 years ago

“Wonderful service , great glasses , excellent price for varifocals”

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Posted 5 years ago

Thank you so much for your kind word Kim. We're so pleased you love your glasses!

Posted 5 years ago

“Always get my glasses here. Simple process and great designs.”

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Posted 5 years ago

Thanks for taking the time to write us a lovely review Sarah. It's music to our ears!

Posted 5 years ago

“Very pleasant and very punctual”

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Posted 5 years ago

We're so pleased you had a great IOLLA experience. Thanks Ivar!

Posted 5 years ago

“Exceelnt. Lovely glasses i have 2 pairs now. Really fast service this has been great during the pandemic”

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Posted 5 years ago

Thanks so much for your lovely review Joanna! We really appreciate it!

Posted 5 years ago

“I am really impressed with the service”

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Posted 5 years ago

Thank you for your review Joanne! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Helpful and prompt service. I was told about a delay in my glasses arriving, and they were then given priority. Pleased with them and the adjustment I’ve had. Very good value too”

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Posted 5 years ago

Thank you for your review Patricia! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“I ordered a pair online and it couldn’t have been easier. I selected my pair and then took a photo of my prescription and that was that. They arrived really quickly as well, in just under a week!”

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Posted 5 years ago

Thank you for your review Caroline! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Amazing customer service, especially during a horrible time making working to a incredi le standard so much more difficult. Thank you so much.”

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Posted 5 years ago

Thank you for your review Kyle! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Very simple to order, great price, great glasses - very pleased thank you”

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Posted 5 years ago

Thank you for your review Paul! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Fantastic service as usual, staff are friendly and professional, the range is lovely and varied and the prices very reasonable for such attractive eyewear.”

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Posted 5 years ago

Thank you for your review Nathaniel! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

IOLLA is rated 4.9 based on 5,074 reviews