IOLLA Reviews

4.94 Rating 1,096 Reviews
99 %
of reviewers recommend IOLLA
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read IOLLA Reviews

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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not great....at all....
Posted 4 months ago
Hi Jo, we are so sorry to hear that you have been let down by your experience at IOLLA. I can see you haven’t reached out to us yet to let us know you’ve been struggling with your order. We’d never see a customer stuck with glasses they can’t use and we’d love to have the chance to turn this around for you. A member of our customer service team has emailed you now to find out more about your customer journey.
Posted 4 months ago
Can see better without my glasses - for both long and short - than i can with
Posted 8 months ago
Hi Gordon, we are so sorry to hear that your glasses don't feel quite right. I can see that after a chat with our Dispensing Optician, we decided to go for your intermediate prescription for now as we can't supply varifocals online to new customers. Our Dispensing Optician has emailed you now with a few questions to help us get to the bottom of this and find a solution that will work better for you. We would never see a customer stuck with glasses that don't work for them so we would like to assure you that we are committed to solving the problem as quickly as possible.
We look forward to hearing from you soon,
Lucy
Posted 8 months ago
IOLLA is rated 4.94 based on 1,096 reviews