IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my glasses! So quick and easy to order on line and glasses arrived one week later. Thank you”

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Posted 5 years ago

We're so pleased that you love your glasses Elaine! Thanks for taking the time to write such a great review!

Posted 5 years ago

“Excellent service and friendly, efficient staff who displayed confidence in knowing what to do re the Covid measures. All in all a very satisfactory shopping experience and glasses delivered within the two week delivery period.”

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Posted 5 years ago

Thank you for your amazing review Eileen. I'll be sure to pass on your kind words to the showroom team!

Posted 5 years ago

“Product is great quality, and service was brilliant. Would certainly recommend!”

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Posted 5 years ago

Thank you so much Michael! We really appreciate your kind words

Posted 5 years ago

“My first time ordering glasses online and I will definitely be back. Great communication, easy ordering process, fast delivery and a fantastic pair of glasses!”

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Posted 5 years ago

Thank you for writing such a lovely review Annie! We're delighted that you have such a great experience with IOLLA!

Posted 5 years ago

“Best glasses/service! I recently sent my glasses in to be adjusted and I'm very happy with the results!”

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Posted 5 years ago

Thanks for the review Faith. We're delighted to hear that you had a great IOLLA experience!

Posted 5 years ago

“The staff were very kind och helpful and I love my new glasses”

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Posted 5 years ago

We're so pleased to hear that you love your new glasses Helen! Thanks for taking the time to write us such a lovely review!

Posted 5 years ago

“Good service. Great value and delivery service. Second experience of buying glasses and would definitely recommend.”

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Posted 5 years ago

Thank you so much for your great review Gerald. It's music to our ears!

Posted 5 years ago

“Amazing service from IOLLA, in particular Ethan in the Stockbridge showroom. I will definitely buy again.”

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Posted 5 years ago

Thank you for your review Andrew! I'll be sure to pass your kind words onto Ethan as I know he'll be delighted to hear!

Posted 5 years ago

“Quick and efficient”

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Posted 5 years ago

Thank you for your review Paul! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Great choice and fabulous frames. Staff all wonderful”

IOLLA 5 star review on 30th October 2020

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Posted 5 years ago

Thank you for your review Maureen! Looking great in your new glasses and sunglasses!

Posted 5 years ago

“Exceptional customer service. From walking into the Argyle Street store for the first time and returning to get my glasses fitted. Few places provide this level of customer service any more.”

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Posted 5 years ago

Thank you for your review Claire, we're so happy to hear you had a great experience with IOLLA! I'll be sure to pass your kind words onto the Finnieston team as I know they'll be delighted to hear

Posted 5 years ago

“Shop felt very safe and Covid policies were very clearly being adhered too. Staff couldn't have been more helpful on both my initial visit and when I returned for adjustments. Would definifely recommend.”

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Posted 5 years ago

Thank you for your review Lynn! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Very impressed lovely frames also assistants very helpful would recommend lx”

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Posted 5 years ago

Thank you for your review Lynda! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“I was recommended Iolla by a friend after admiring his crystal frames and never looked back! On my 6th pair within a couple of years, with a fantastic pricing policy, stylish designs, fab showrooms and great service I can't stop at one pair!”

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Posted 5 years ago

Thank you for your review Karen! We're so happy to hear you had a great experience with IOLLA and love your collection of glasses!

Posted 5 years ago

“Staff were friendly helpful and professional. Received varifocal glasses aprox 2 weeks after ordering and these were a great fit and vision clear.”

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Posted 5 years ago

Thank you for your review Denise! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“I love my new glasses so much that I had to order another pair. And it's so nice to finally not pay for thinner lenses. Thank you, Iolla. I will definitely visit the store when I'll come to Scotland.”

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Posted 5 years ago

Thank you for your review Georgeana! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“My glasses initially had the wrong lenses due to the wrong prescription from my optician. Iolla were able to identify the issue within an hour and I had my glasses back with the correct lenses within a week. Fantastic customer service, they’ve made a customer for life out of me!”

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Posted 5 years ago

Thank you for your review Peter! We're so happy to hear you had a great experience with IOLLA and we the issue with your prescription was rectified quickly

Posted 5 years ago

“Lost my Iolla glasses and needed to another pair quickly. No hassle ordering as they already had my details. New ones came within a few days. It was also the day I found the lost pair. I have bought several pairs of Iolla glasses over the years, all of different design but all of a high quality”

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Posted 5 years ago

Thank you for your review David, we're so happy to had a great experience with IOLLA! Glad to hear you found the lost pair too

Posted 5 years ago

“Great product and lovely staff”

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Posted 5 years ago

Thank you for your review Carol! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Lovely products with a great selection of colours and styles. The process is made easy by very helpful staff, both in store and at customer service, who are clear with their communication and always happy to help.”

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Posted 5 years ago

Thank you for your review Ross! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

IOLLA is rated 4.9 based on 5,074 reviews