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IOLLA Reviews

4.94 Rating 2,312 Reviews

99 %

of reviewers recommend IOLLA

Company Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

IOLLA 5 star review on 18th November 2021

IOLLA 5 star review on 17th November 2021

IOLLA 5 star review on 16th November 2021

IOLLA 5 star review on 9th November 2021

IOLLA 5 star review on 9th November 2021

IOLLA 5 star review on 5th November 2021

IOLLA 5 star review on 5th November 2021

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Iolla are amazing. Great customer service. Easy to deal with, top customer support and beautiful glasses! Oh, amazing prices too - What more could you want.”

Helpful Report

Posted 1 year ago

Thanks so much for this kind review Kelly✨ We are so happy to hear about your experience with us both in our showroom and online. We really enjoyed listening to this video and appreciate it very much for recommending us to others. Rowling looks great on you, both as optical and sunnies & we look forward to seeing you again soon 🤓🧡😎

Posted 1 year ago

“Second time I have used Iolla. Another great experience. Helpful staff and order delivered on time. Recommended.”

Posted 9 hours ago

“So happy with my glasses and the service was excellent. Brought my mum to buy a pair two weeks later!”

Posted 1 day ago

“Very quick and efficient service thank you.”

Posted 1 day ago

“Great service and staff”

Posted 2 days ago

“I’ve bought 2 pairs of IOLLA glasses and these are the best glasses I’ve ever had! I was a bit sceptical because they cost so little in comparison to opticians so I wondered about quality and comfort but I was not disappointed and there’s no more buying glasses for me at opticians. IOLLA all the way. I also had concerns with thinning of lenses in one pair of the IOLLA glasses because in the past when I had lenses thinned at opticians I couldn’t see, and had to revert back to standard lenses, so not sure how IOLLA did it but thinning of the lenses in my Rowling frame works great! I have no issues with my vision at all. I very much recommend IOLLA, service is great also:)”

Posted 3 days ago

“Great quality glasses at a great price. Would definitely recommend visiting the shop to try on glasses and chat to the friendly staff.”

Posted 3 days ago

“Always a pleasure visiting to pick new glasses. Staff so friendly and knowledgeable and always make you feel welcome.”

Posted 5 days ago

“Super easy to browse and order glasses, and really helpful staff. Thanks!”

Posted 5 days ago

“Very efficient service, quick delivery and extensive selection,”

Posted 6 days ago

“I had issues with the first pair of glasses that I got. Visited the shop twice and they did everything they could to adjust them. So I chose another frame and the prescription was made up in them in the hope that would rectify the problem. It did! I love my new specs and my husband has ordered 2 pair from them, as well. Great service. Friendly”

Posted 6 days ago

“The service and speed of delivery are second to none. Your staff are exceptionally pleasant and helpful. More plain purple and red please. More purple choice, only 2 in the whole shop”

Posted 1 week ago

“Iolla makes the most amazing frames! We heard about them in an article about the show Peaky Blinders (they made Tommy Shelby’s glasses!!!!) This is my third frame from them and the quality is exquisite; the prices phenomenal; and the customer service wonderful. Life long customer. Thanks Iolla!”

Posted 1 week ago

“Excellent service and friendly staff Will certainly return in the future”

Posted 1 week ago

“I have found Iolla very helpful and attentive. I have many eye issues and Iolla listened when I had problems with my glasses and made adjustments to help my vision. I recommend Iolla they are great.”

Posted 1 week ago

“The people at the branch I went to were incredibly kind and helpful, the glasses are amazing quality for a very reasonable price, I'll definitely go there again”

Posted 1 week ago

“So quick and easy! Great selection and fantastic value!”

Posted 1 week ago

“I live 25miles outside Edinburgh and came in specially to buy two sets of reading glasses @ a total of £150.00. The glasses were fitted with the wrong lenses and I had to make the journey back to Edinburgh to have the defect remedied. That was 10 days ago and I have still not received them, so currently not a happy customer.”

Posted 1 week ago

Hi James, we're so sorry to hear your replacement lenses are taking longer than expected. A member of our Customer Support team will reach out to you to follow up.

Posted 1 week ago

“Love my new plum fade specs. Service great as usual both in store (Glasgow) and online”

Posted 1 week ago

“The staff in the Glasgow City store are amazing and very patient!”

Posted 1 week ago

“Friendly staff, easy buying experience. Delighted with the glasses”

Posted 1 week ago

Thank you for your review Susan! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 1 week ago

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IOLLA is rated 4.94 based on 2,312 reviews