IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new IOLLA glasses, really cool, just perfect. Thank you so much.”

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Posted 5 years ago

Thank you for your review Jane! We're so happy to hear you love your new glasses!

Posted 5 years ago

“Refresh of my glasses with new lenses. Love my Iolla glasses anew! Great customer service with quality product. Thoroughly recommend & I’ll be back......”

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Posted 5 years ago

Thank you for your review Mark! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Great service and I am loving my new glasses.”

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Posted 5 years ago

Thank you for your review Jane! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Completely thrilled with my purchase! I have a really high prescription and my last glasses (which had cheap frames) cost £422 because I needed the highest index lens. I was super excited that these glasses were everything all in for £75! I was excited that when I was going through the payment screen I didn't see any way to buy an anti-glare coating. So I sent Iolla an email about it, asking to pay more to have anti-glare put on the lenses. I was very pleased to receive an email back telling me that it came free!”

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Posted 5 years ago

Thank you for your excellent review Jess! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Always a great experience with Iolla. Had a speedy turn around from popping glasses in for refresh to receiving them in the post. Mark in Stockbridge was especially knowledgeable and talked me through the whole journey. Have been using Iolla for a few years now and will continue to do so for years to come!”

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Posted 5 years ago

Thank you for your review James! We're so happy to hear you had a great experience with IOLLA. I'll be sure to pass your kind words onto Mark as I know he'll be delighted to hear!

Posted 5 years ago

“I was a bit apprehensive about buying glasses without trying them on in person, but iolla’s virtual try on option is amazing! So pleased with my new glasses.”

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Posted 5 years ago

Thank you for your review Olivia! Looking great in your new Muirs!

Posted 5 years ago

“Beautiful frames, fabulous quality, and love the case too! Speedy delivery and great service!”

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Posted 5 years ago

Thank you for your review Emma! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Great styles. Online ordering is very easy and my glasses fit perfectly! Have several pairs from iolla now.”

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Posted 5 years ago

Thank you for your review Jennifer! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Came here to Iolla for my first ever pair of glasses. Absolutely LOVE them, wouldn’t go anywhere else. Such a wide variety of glasses to choose from, staff are very helpful and kind.”

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Posted 5 years ago

Thank you for your review Alix! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Love my glasses EVERYTIME!”

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Posted 5 years ago

Thank you for your review Sarah! We're so happy to hear you love your new glasses!

Posted 5 years ago

“Love my new glasses andService was great”

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Posted 5 years ago

Thank you for your review Claudia! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Very happy with all aspects. Choosing frames was easy, and the glasses arrived as predicted. Excellent varifocal lenses.”

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Posted 5 years ago

Thank you for your review Ewan! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Lovely shop and very helpful, friendly staff. Perfect spectacles, only required slight adjustment which was done in minutes. Would highly recommend Iolla to all my spectacle wearing friends and family.”

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Posted 5 years ago

Thank you for your review Carole! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Found the glasses I’ve looked for thanks to Iolla!! Absolute pleasure from ordering to receiving and the coolest cleaning cloth ever. I’ll definitely be using you again. Thanks Gary”

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Posted 5 years ago

Thank you for your review Gary! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Love Iolla, great service great price”

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Posted 5 years ago

Thank you for your review Hannah! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Wonderful company .. I have an extremely high prescription and have never before been completely happy to wear my glasses out & about but now I’ve discovered Iolla all that has changed . Have 3 pairs of beautiful eyewear for less than it would cost me for one pair at any other eye store ! Fantastic advisors , great showrooms and fast service ... great choice of high quality frames at affordable prices . Would highly recommend.”

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Posted 5 years ago

Thank you for your review Sarah! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Beautifully made glasses. The whole process was incredibly straightforward and I received my glasses very quickly. Would recommend to anyone looking for something a little outside the usual.”

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Posted 5 years ago

Thank you for your review Mark! Looking great in your new Livingstones!

Posted 5 years ago

“After ordering a bigger sized frame than anticipated, IOLLA were so supportive in exchanging and making the frames again with a more suitable fit, communication was perf :) Loving my new specs :) :)”

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Posted 5 years ago

Thank you for your review Charlotte! We're so happy to hear you had a great experience with IOLLA and you love your new Rowlings!

Posted 5 years ago

“Great high quality frames and a straightforward company to deal with.”

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Posted 5 years ago

Thank you for your review Michael! We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Absolutely brilliant service. Set prices and didn’t have the stress of my usual experience with different upgrades and add ons amounting to a much higher price! Lovely choice of frames and quick delivery. Will buy again.”

IOLLA 5 star review on 28th February 2021

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Posted 5 years ago

Thank you for your review Norma! Looking great in your new Murray sunglasses!

Posted 5 years ago

IOLLA is rated 4.9 based on 5,074 reviews