IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

Visit Website

IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, I received my glasses very quickly and I’m impressed with the quality of them, absolutely love the style.”

Helpful Report

Posted 5 years ago

Thanks for your review Lucy✨ We are glad to hear you loved your new frames and that your IOLLA experience was so great! Looking forward to seeing you again soon 🤓

Posted 5 years ago

“Excellent quick service, no qualms with prescription. Glasses are SPECTACULAR. Will be using again!”

Helpful Report

Posted 5 years ago

Thanks for your spectacular review Jake!✨ We are so glad to hear about your experience and we hope to see you again soon!

Posted 5 years ago

“Easy to order online, especially with there online try on service. Glasses are such a good quality for the price as I have a prescription of -4.75 so I usually pay a crazy amount. Even manged to get them delivered to Dubai! Will definitely be ordering again.”

Helpful Report

Posted 5 years ago

Thanks Rhea, we are so happy to hear that we managed to get your frames to you all the way to Dubai! And that you loved our shopping online experience 😎

Posted 5 years ago

“Thank you to all at IOLLA from the service I had in the shop to the people that organised my Sunglasses on line. I absolutely love them and look forward to getting my varifocals when I next visit.”

Helpful Report

Posted 5 years ago

So happy to hear that you had a great experience with us Caroline✨🤓 Thanks for your kind review and we will pass on the positive feedback to the rest of our IOLLA team🧡

Posted 5 years ago

“So easy to use the online service and everyone I dealt with was lovely. Such a quick service and my sunglasses are beautiful! Finally able to see in the sun and look stylish”

Helpful Report

Posted 5 years ago

Thanks for your kind review Rhae✨ We are so glad to hear about your experience with us and that you love your new sunglasses!😎😎

Posted 5 years ago

“So easy to use the site and quick to get the glasses out to me even during lockdown. Fantastic service, I have used Iolla for my glasses for a while now and it would be difficult to match them. I really like their style and ease of getting hold of glasses at a very good price. The glasses are of a very good quality and I am very pleased with their service both in store and on line. Thank you very much.”

Helpful Report

Posted 5 years ago

So happy to read this review Pamela!✨ Thanks for giving us such a fantastic review and we are so glad you have got to experience shopping with us online and in our showrooms. We hope to see you again soon and look forward to seeing which will be the next frame you add to your collection🤓😎

Posted 5 years ago

“Fantastic service, great value glasses with a wide range of options. Bought some prescription sunglasses and they are lovely as well as good quality, appeared really quickly as well.”

Helpful Report

Posted 5 years ago

Thanks for your review Kim!✨Glad to hear you had a great experience with us and that you love your new prescription sunglasses 😎

Posted 5 years ago

“glasses are fantastic quality as usual, super pleased with them! customer service is as good as always too, can’t recommend them enough!”

Helpful Report

Posted 5 years ago

Thanks for a fantastic review Ben!✨ We are very pleased to hear about your experience with us and thanks for recommending us to others!🤓😎

Posted 5 years ago

“Second pair of Smith frames. Love them wouldn't consider buying glasses anywhere else now. I have a pair of Raybans at over £300 and no where near as nice and fitting as iolla. Just shows your paying for the name. Definitely would buy more for the price.”

Helpful Report

Posted 5 years ago

So glad to hear you will be shopping with us again Stacie!✨ We look forward to seeing which pair you go for next 😎🤓

Posted 5 years ago

“Excellent customer service during lockdown and very reasonable prices”

Helpful Report

Posted 5 years ago

Thanks for your review Lorraine✨

Posted 5 years ago

“Great website, simple pricing & order process. Fantastic customer service!”

Helpful Report

Posted 5 years ago

Thanks for your super review Peter!🤓✨

Posted 5 years ago

“I love my new Muir glasses. They're really stylish and very comfortable to wear (they don't slip like my other pair). The price is also fantastic! Would highly recommend (and the shop is beautiful!).”

Helpful Report

Posted 5 years ago

Thanks for recommending us Leah!✨ We are so glad to hear you love your Muir frames and shopping with us both online & in our showrooms. Hope to see you again soon 🤓

Posted 5 years ago

“Got an iolla voucher for my birthday, redeemed online and very fast and easy service!”

Helpful Report

Posted 5 years ago

Thanks for your great review Alex and happy birthday to you!✨ We hope you enjoy your new frames 🤓

Posted 5 years ago

“I love my new glasses! By far the nicest glasses I have ever owned. I didn't have very high hopes as I picked them out online during lockdown so didn't know if they'd suit me as I didn't have the chance to try them on in the shop as I usually would (and I had done measurements myself)... but they are perfect! I have a big head so thought I'd need one of the wide pairs of glasses, but these are perfect on me. The pair I got have a slight baby pink twinge to them too which was unexpected but is gorgeous. Best of all - I can see now! Would highly recommend. Hardest part was picking a pair.”

Helpful Report

Posted 5 years ago

Thanks for your kind review Moya✨ We are very happy to hear you took the chance to order with us and that you had a great experience with us. Thanks for recommending us and we look forward to seeing which pair you go for next 🤓😎

Posted 5 years ago

“Easy to order, and love love love my glasses. Will definitely be ordering again !!”

Helpful Report

Posted 5 years ago

Thanks for your review Zoe!✨ We are so glad to hear you love your frames and already thinking about your next pair 🤓😎 See you again soon!

Posted 5 years ago

“Delighted with my new Iolla Braid glasses. Even during lockdown, I was able to seek advice, get many many questions answered and receive my glasses within the stated timescales. Customer service is fantastic, thank you! I’ve just ordered prescription sunglasses which I can’t wait to get! Oh and packaging is fantastic! Thank you Iolla team 👍🏻”

Helpful Report

Posted 5 years ago

So happy to hear about your super experience with us Anne!✨ Thanks very much for the great review and we will pass on all the positive feedback to our IOLLA team🧡 We look forward to seeing you again soon!

Posted 5 years ago

“IOLLA were super helpful - they even got in touch after I made my order to explain that there might be better frames for my seriously strong prescription. I love the glasses they recommended!!”

Helpful Report

Posted 5 years ago

Thanks for your review Tia✨ We are so glad to hear we managed to fix you with the perfect IOLLA frames for you🤓 See you again soon and thanks for recommending us!

Posted 5 years ago

“Fantastic online support. I could not believe how responsive adviser was ( to my many questions). Glasses arrived really quickly ( actually got them quicker than when I ordered them in the shop last year). Glasses are fantastic”

Helpful Report

Posted 5 years ago

Thanks for your review Mo!✨We are glad to hear you are loving our customer support live chat and will pass on the positive feedback to the team. We look forward to seeing you again soon for your next pair😎🤓

Posted 5 years ago

“I love my new glasses Just the pick me up I needed at this time”

Helpful Report

Posted 5 years ago

Thanks for your review Jane✨ And glad to hear you are feeling good in your new frames😎🤓

Posted 5 years ago

“Super helpful and great service during Covid when my glasses broke! They were flexible and great customer service with prompt responses. Would recommend.”

Helpful Report

Posted 5 years ago

Thanks for your review Rajasri✨We are glad to hear about your great experience shopping with us and will pass on the positive feedback to our customer support team at IOLLA🤓

Posted 5 years ago

IOLLA is rated 4.9 based on 5,074 reviews