IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a high prescription, and I have spent years paying stupid money to have lenses thinned on top of already expensive frames - but no longer! I could not be happier with my new glasses that look super trendy and have the thinnest lenses I have ever had! Rather than being stuck with the same pair for two years I am going to buy multiple Iolla glasses and enjoy switching them up with my wardrobe. Thank you for providing an affordable alternative to the large opticians!”

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Posted 5 years ago

Thanks for a great review Sara✨ We are very happy to hear you will be a returning customer of ours and we look forward to seeing your IOLLA collection grow👀.

Posted 5 years ago

“A very swift service on line. Good advice given when needed. Glasses are great. Excellent quality at good prices. Definitely choose you from now on.”

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Posted 5 years ago

Thanks for your review Peter✨ We are so happy to hear you've had such a good overall experience with us and looking forward to seeing you again soon for your next pair 🤓

Posted 5 years ago

“The whole process was great. I loved the virtual try on feature so you could see what the glasses would look like. It was easy to upload my prescription as well and the order came quickly with no fuss. The glasses look amazing! Had so many compliments since I’ve been wearing them. I also really like the case they come in and the design on the microfibre cloth is really cute. I Will definitely be buying from iolla again as the service is quick and easy with affordable prices for high quality, stylish glasses.”

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Posted 5 years ago

Thanks for such a great review Grace!✨ We love to hear that you had a spectacular experience with us and using our new virtual try on feature 🤓 We also love your snap, thanks for sharing with us and we look forward to seeing you again soon 😎

Posted 5 years ago

“First class customer experience, even all online. Love love love my new glasses! Thank you”

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Posted 5 years ago

Thanks for a great review Julie✨Glad to hear you had a great experience with our customer service team and we hope to see you again soon!

Posted 5 years ago

“I was a bit concerned about ordering a pair of glasses online but the IOLLA team were super helpful, had all my information from my previous purchase and so when the glasses arrived they fit and work perfectly. Very fast delivery and they look super!”

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Posted 5 years ago

Thanks for your review Gudrun! So glad to hear you took the chance to order online with us and will pass on the positive feedback to the rest of our IOLLA team. We look forward to seeing you again soon 😎

Posted 5 years ago

“Brilliant, as always. I now have 5 pairs of IOLLA sunglasses!! They are all still in fabulous condition - I just keep buying more pairs because I love the different styles!!”

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Posted 5 years ago

Thanks for your great review Lucy! 😎 We love your picture in your sunnies and seeing your IOLLA collection grow. We hope to see you again soon 🤓

Posted 5 years ago

“I think including the height of the frames for online shopping would improve the quality of description of the product. Overall a good quality product delivered in a friendly manner”

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Posted 5 years ago

Thanks for your review Denis ✨and for your feedback about including the height of the frame, we will take this on board. Glad to hear you had a great experience with us overall 🕶.

Posted 5 years ago

“Love my IOLLA glasses they are very stylish, great quality and good value for money. First time I have ordered on line the glasses fit perfectly and delivery was quick. Would definitely recommend.”

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Posted 5 years ago

Thanks for your review Linda!✨ We are glad to hear you got had a great online shopping experience with us and thanks for recommending us to others, we appreciate this very much! Enjoy your new frames 🤓😎🧡

Posted 5 years ago

“Speedy delivery of lovely shades, thanks!”

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Posted 5 years ago

You're very welcome Marsie!✨Thanks for your review🤓

Posted 5 years ago

“Website was simple to use, loved my glasses on arrival and have found their post-purchase service excellent. Would definitely use again.”

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Posted 5 years ago

So happy to hear about your experience shopping with us Aylwyn!✨ Thanks for a great review and your Chisholm frames look great on you🤓

Posted 5 years ago

“I love IOLLA! Their customer care is exceptional - so friendly and professional, and their products are beautifully made. The website is easy to use and their social media is engaging and fun to follow!”

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Posted 5 years ago

Thanks for your spectacular review Lucy!✨We are glad to hear you have had such a great experience with us and will pass on the positive feedback to our IOLLA team🧡 We look forward to seeing you again soon!

Posted 5 years ago

“Fantastic customer experience and very quick delivery.”

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Posted 5 years ago

Thanks for your review Karolina✨We look forward to seeing you again soon!

Posted 5 years ago

“Beautiful frames and great quality for a total bargain price. I have a couple of pairs from Iolla and services has been amazing from start to finish - with lockdown I ordered my most recent pair online, using the virtual try on and they were delivered a week later for free. Can not recommend enough, I’ve sent loads of people to Iolla for frames”

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Posted 5 years ago

Thanks so much for your kind review Kirsty!✨We are so glad to hear that your IOLLA collection is growing & your new Paterson frames look great on you!🧡

Posted 5 years ago

“Always delighted with my new glasses and no exception for my prescription sunglasses.”

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Posted 5 years ago

Thanks for your review James✨Glad to hear your experience with us continues to be great. We look forward to seeing you again soon!🤓

Posted 5 years ago

“Excellent service as usual from IOLLA team! Glasses were delivered promptly given the current lockdown circumstances. They are exactly how they looked on the virtual try on. I have recommended to all my friends and family!”

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Posted 5 years ago

Thanks for your review Katie✨ We are so happy to hear you love our new Virtual Try On feature and thanks so much for recommending us to others! We look forward to seeing which frame you go for next 🤓😎

Posted 5 years ago

“Great service as always, had a bit of an issue with getting an eye test due to the pandemic but the customer service team were very accommodating and I am elated with my new glasses!”

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Posted 5 years ago

Thanks for your great review Chloe✨We are so glad to hear that we managed to get your frames to you during this time and we love seeing your IOLLA collection grow! See you again soon 🤓😎

Posted 5 years ago

“I always have difficulties finding frames/lenses as I have an extremely strong prescription. Iolla staff ALWAYS support me to find the best frames for my style and prescription needs, and the end result is amazing. The price cannot be beat, and I always get compliments on my frames. 100% recommend!”

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Posted 5 years ago

Thanks for such a spectacular review Emily!✨ We really enjoyed reading this and will pass on the great feedback to the IOLLA team🧡.

Posted 5 years ago

“Very happy with my glasses, good communication, great value .”

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Posted 5 years ago

Thanks for a great review Joanna!😎🤓

Posted 5 years ago

“Ordered some new prescription sunglasses online and the whole process was so easy - the try on facility online, sending in the prescription and receiving them. They look fantastic, and are incredibly well priced! I'd recommend to anyone.”

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Posted 5 years ago

Thanks for your review Sophie✨ We are so glad to hear you loved your online experience shopping with us so much! Thanks for recommending us to others and we look forward to seeing you again soon 😎🤓

Posted 5 years ago

“Really high spec (no pun intended) glasses at affordable prices. Would recommend highly.”

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Posted 5 years ago

Thanks for your high spec (pun intended, we like puns) review Michael✨ and for recommending us to others, we really appreciate that!

Posted 5 years ago

IOLLA is rated 4.9 based on 5,074 reviews